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Lou Fusz Kia

St. Louis, MO

4.6
4,088 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,088 reviews

September 17, 2024

Staff here is friendly and helpful. I find it pleasant to either wait or get the shuttle back home. Very nice experience. More

by karen_johnson64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the maintenance dept was not mentioned above.
Sep 19, 2024 -

Lou Fusz Kia responded

We appreciate the review!

September 17, 2024

We went sold on buying a midnight blue but after seeing it clean and in the sunlight quickly changed our mind! Kirstie made the change in color seamless. Was able to get us in a color we love and explained More

by k.holzmeyer13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lou Fusz Kia responded

We're glad that Kirstie was able to get you in a color that you love!

September 16, 2024

They only glued the end tips of the plastic cosmetics on my roof which was also a recall on them. So a few days later I went to a car wash and the plastic cosmetics that they supposedly fixed blew off my ro More

by eldersroyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 16, 2024

She was the only woman service center staff member and she was so kind and knowledgeable. She made everything comfortable and fast More

by nymel2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 19, 2024 -

Lou Fusz Kia responded

Thank you for the kind words!

September 15, 2024

Ryan was incredibly helpful. I was unsure of the car I wanted and he was very helpful and accommodating in letting me drive several vehicles and working out different purchase sc More

by kristinawalden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lou Fusz Kia responded

We're happy that Ryan was able to take care of your needs!

September 14, 2024

Josh was very helpful with me while I was buying my car. Explained how financing works and gave me the best deal for my car. More

by jaidenkettleson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lou Fusz Kia responded

We're glad that Josh was able to help you out in buying your car!

September 14, 2024

Kirstie and Curtis made the process easy. It's the best experience I've had purchasing a new vehicle. Kirstie went over all of the features with my new vehicle and the total time spent buyi More

by ramfankrt33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lou Fusz Kia responded

We're happy to hear that Curtis and Kirstie were able to quickly get you in a new car!

September 14, 2024

All services that I requested were not completed. The work that was done was not performed correctly and not on time. The rental car was filthy. More

by mclewis0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
September 13, 2024

Alex Brooks was so helpful and amazing to work with. He made the whole process of purchasing my vehicle very pleasant. Thank you so much. More

by sarahcorbin61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Brooks
Sep 19, 2024 -

Lou Fusz Kia responded

We're happy that Alex was able to provide a pleasant car buying experience for you!

September 13, 2024

Honest. Friendly. Efficient. Work was done the first time. Car came back cleaner than when it went back More

by KATHIRE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lou Fusz Kia responded

We appreciate the review! Thank you!

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