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Lou Fusz Kia

St. Louis, MO

4.6
3,987 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,987 reviews

August 04, 2024

In and out in less than 2 hours for recall/warranty work. Was prompt and quick More

by mullenmania5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was a quick and good one!

August 04, 2024

This was the 2nd Kia I purchased from Lou Fusz in the past 2 years. Always enjoyable working with Brian S... process goes smoothly and you are on the road in your new car in no time! More

by jal21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that Brian was able to give you a great experience with us!

August 03, 2024

Dealership was very clean and well maintained. Service was fast and efficient. I don’t take my car anywhere els. More

by Danielhope314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was a fast and efficient one!

August 03, 2024

If I could give a rating of zero, i definitely would. The worst service deportment I’ve ever had to deal with. More

by RACHELCOKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
Aug 09, 2024 -

Lou Fusz Kia responded

We're saddened to hear about your service experience with us. This message has been passed along and we hope to resolve this issue.

August 03, 2024

We had such a great experience with Lou Fusz! Fantastic communication, and the valet service was so convenient on a work day! More

by ryanrebeccaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your valet service experience with us was a good one!

August 03, 2024

The staff were friendly and helpful. They answered our questions and were very knowledgeable. We will be rerun customers. More

by coradodd76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Aug 09, 2024 -

Lou Fusz Kia responded

WE appreciate the review! We look forward to working with you in the future!

August 03, 2024

Everyone was very helpful and the work was done quickly. We are very happy with the service. More

by bridgid.lamear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was an excellent one!

August 03, 2024

I had an appointment for my car to go in to be checked and told me that they could check it at a certain time and it would be down for me if I know my car was there up until around 2:30 and when I called More

by edlbradley150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wands
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We apologize for the experience with our service department. This message has been passed along and we hope to resolve this issue. We hope to provide a better experience for you in the future.

August 03, 2024

Friendly, prompt, above & beyond service every visit. Every visit always meets my expectation. Service with a smile! More

by jamieagilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Lou Fusz Kia responded

We glad that our service department has always met your expectations!

August 02, 2024

Josh and Lou Fusz has always been great at helping me get the car I want at the best price and the experience I want. Thus the reason I keep driving from Des Moines, IA to buy my last 3 cars. Definitel More

by tlbenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We appreciate you choosing Lou Fusz over the years! We love having you as a customer!

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