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Lou Fusz Kia
St. Louis, MO
4,088 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,088 reviews
Verified Customer
September 25, 2024
Good communication, friendly salespeople with low pressure to buy. They had a good selection of cars to choose from pressure to buy. They had a good selection of cars to choose from More
by lenkmansheila
Employees Worked With
September 25, 2024
Josh was fantastic! ! I made an appointment and he was ready for me the moment I walked in and helped me get into a great car that fit all my needs in just a couple hour ! I made an appointment and he was ready for me the moment I walked in and helped me get into a great car that fit all my needs in just a couple hours. This is the second car I have bought from Josh and when I am in the market again I will definitely go back to Josh! More
by lauraweppner77
September 23, 2024
I only had an oil change and tire rotation. Everything related to cars costs more than we like, but it's the nature of the beast across automotive dealerships and outside mechanics. They have a Everything related to cars costs more than we like, but it's the nature of the beast across automotive dealerships and outside mechanics. They have a great waiting room with posh leather chairs, complimentary coffees and sodas, TV, etc., and even a nook with a table and chair for computer work. Best perk? They returned my car washed and vacuumed. More
by Chris
Employees Worked With
Service Department
September 23, 2024
Brian did an outstanding job by asking me good questions about what I was looking for and helping explain all the details and features of my new Telluride. He showed a real commitment to my satisfaction wi about what I was looking for and helping explain all the details and features of my new Telluride. He showed a real commitment to my satisfaction with the new vehicle and took a lot of time explaining it to my wife as well. I really appreciate his help with this purchase. More
by ken.brown
Employees Worked With
September 22, 2024
I was happy with Lou Fusz. During my last visit I was told my front and rear brakes were really bad. The front was supposed to be at 25% and they were going to charge me over $ During my last visit I was told my front and rear brakes were really bad. The front was supposed to be at 25% and they were going to charge me over $598.28 to replace the front and $707.84 to replace the rear. I got them checked today. The front brake pads and rotor need to be replaced but the rear was still good at 75%. Now I do not trust the service techs there and will not be coming back. They always make service suggestions, which I appreciate, but I don't want to be cheated or lied to. More
by bksbegin
Employees Worked With
Service Department
September 21, 2024
The staff was polite and friendly. The waiting room was comfortable. The cost to repair my car was overpriced. I should have done comparison pricing prior to my appointment. The waiting room was comfortable. The cost to repair my car was overpriced. I should have done comparison pricing prior to my appointment. More
by crhay9
Employees Worked With
Service department
