Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Kia
St. Louis, MO
4,324 Reviews
Kia automotive dealer located in the center of the St. Louis area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,324 reviews
Verified Customer
February 13, 2025
Josh was helpful and nice. The process didn’t take too long and i loved the free soda. The process didn’t take too long and i loved the free soda. More
by urk
February 13, 2025
This was my first service visit since purchasing a 2024 Niro in July 2024. It was for a recall, and I was able to get an appointment when I wanted it. When I drove in, I was greeted promptly by the servi Niro in July 2024. It was for a recall, and I was able to get an appointment when I wanted it. When I drove in, I was greeted promptly by the service advisor. He directed me to the customer lounge, where I enjoyed a cup of coffee and wi-fi. A little over an hour later he told me my car was ready. More
by wrovig
Employees Worked With
Jeffrey Turner
February 13, 2025
Lou fusz kia in St. Louis has always gone above and beyond for us! We have bought 4 vehicles from them and they’ve been great from the buying process to any service work Louis has always gone above and beyond for us! We have bought 4 vehicles from them and they’ve been great from the buying process to any service work we’ve needed. More
by ddees04
February 10, 2025
This is the second time I have used the valet service and again it was terrific! It made it super easy to get my Telluride serviced and I appreciated it very much. Nathan was great too. Very professional again it was terrific! It made it super easy to get my Telluride serviced and I appreciated it very much. Nathan was great too. Very professional and courteous. More
by matthew_koerner
Employees Worked With
Nathan
February 09, 2025
Josh was very prompt on getting back to me and in person made sure all concerns and questions were handled. Financing was also super helpful and worked at getting me the best setup they could. made sure all concerns and questions were handled. Financing was also super helpful and worked at getting me the best setup they could. More
by rcaldwell414
February 08, 2025
Discrepancies with 45k contract with an online bank, simple interest to be told wait 2 years to refinance, but the payoff is only 22k I attempted to call finance and email with no success. I was not awa simple interest to be told wait 2 years to refinance, but the payoff is only 22k I attempted to call finance and email with no success. I was not aware of all the tics to my credit report until after I am now receiving denial letter and all of the are stating no access to my credit score, which is false; I unlocked all 3 until the decided to go with the online bank. I am back to square 1 with my debt, but everyone for some reason was congratulating me as if it was a good deal! Confused by the congrats. The whole costly experience all because of hail damage. In the end I blame my self for being so trusting of a mans world. I should have researched the ends and OUTS of leasing. What I recommend is to be fair and not take advantage of the inexperienced car buyer. No shade, just nothing positive to say with a 45k car only worth 21k. If a lease is going to cost you in the end and you don't have the money don't do it, know and be clear on all the rules, don't assume that hail damage is part of the lease end dent measurements. Remember the market changes and when it does they will capitalize of of it. I am not saying don't go to this place, but wherever you go. Know what they can do and what they can't do. A person in their feelings, blown away by a 45k vehicle contract! Thank God I know the Lord, he will provide! SMH More
by DMC
Employees Worked With
February 08, 2025
The service on my Sorrento was done quickly. I had some questions about my Kia Soul, the service agent checked into and got me a prompt answer. I had some questions about my Kia Soul, the service agent checked into and got me a prompt answer. More
by terrynoles
Employees Worked With
Not sure of the service agents name
February 08, 2025
Wonderful young man Zachery Lentz took care of me. Just a few seconds after pulling my car in he inspected my problem and said it may have to be ordered. After a few minutes he came to the TV room and Just a few seconds after pulling my car in he inspected my problem and said it may have to be ordered. After a few minutes he came to the TV room and verified that my part needed to be ordered and that it is covered by my warranty. Just what I wanted to hear. After a day at home Zachery called me and said the part has arrived and I made an appointment to return. Zachary is calm, pleasant, informative, kind, and handled this moderate/severe deaf woman with kid gloves. A wonderful experience. More
by drprickett1952
Employees Worked With
Zachery Lentz, Service Advisor
