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Lou Fusz Kia

St. Louis, MO

4.6
4,324 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,324 reviews

November 01, 2023

Very easy process. It didn’t take us much longer than deciding which exact vehicle we wanted to buy. Thanks for the smooth experience all the way around. More

by stecoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 31, 2023

The support is get at Lou Fusz Kia is top notch thanks to Zach Lentz! He goes over and beyond to take care of my family and I! More

by shea.weinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
Nov 02, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

October 28, 2023

Kirstie was a delight to work with; very knowledgeable about the vehicles we were interested in. She was just what we needed after a couple of bad experiences with other dealers. More

by mameb48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

October 28, 2023

Everyone that helped me was great and took care of all my needs, was very happy More

by kfrazier02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to working with you again.

October 28, 2023

The staff is attentive and professional. I had sn emergency situation (busted tire) and i was allowed to come in the next morning and received prompt service. More

by rowheelr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

October 28, 2023

Great service without any glitches. I had pre-paid for 7 oil changes but it didn’t show up in my account. It was quickly fixed and taken care of. More

by deidresealey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

October 28, 2023

We just bought/leased our 5th car here. Always great customer service and a great experience! More

by sharolyn_esgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Parker
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to working with you again.

October 28, 2023

Everyone there is friendly and eager to help the customers. The total buying/leasing experience was smooth. I recommend Lou Fusz Kia to everyone. More

by eman3434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

October 28, 2023

Absolute worst service. Rip off. Treated disrespectfully. Will never go back. Staff doesn’t care about customers. More

by ashleymccullough31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Stumm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 27, 2023

In and out in no time at all. They even washed my car for me. My previous car was bought at Auffenberg. They had terrible customer service.i would definitely recommend Lou Fusz. More

by skstrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 27, 2023 -

Lou Fusz Kia responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

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