Lou Fusz Ford

The service performed was above and beyond. They even gave me a free wash code for my favorite car wash. The service was finished much sooner than promised. The only reason I will not be giving a 5 star gave me a free wash code for my favorite car wash. The service was finished much sooner than promised. The only reason I will not be giving a 5 star reason is the up selling of unnecessary maintenance. They tried to upsell me over $400 of extra services. I have a 2020 ford ranger. I specifically asked what scheduled maintenance was coming up at 36,000 miles. They recommended fuel injection cleaning and transmission service. Neither of those are listed in the owners manual at that interval. I know they are just trying to make some extra money but this is not the way. More

Great job by Brandon making sure I was checked in, everything was completed and back on the road in a timely manner and that I was satisfied with the work. everything was completed and back on the road in a timely manner and that I was satisfied with the work. More

Rick Dana does a great job.. However, I asked to have Rick Dana does a great job.. However, I asked to have services performed that were not. Seems to be some sort of communication breakdown between th Rick Dana does a great job.. However, I asked to have services performed that were not. Seems to be some sort of communication breakdown between the person who took my request and Rick, who was overseeing the work. More

Convenient, fast and courteous service! Jerry was very thorough in explaining the services available and arranged transportation back to my office for me. My vehicle was completed well within the time he thorough in explaining the services available and arranged transportation back to my office for me. My vehicle was completed well within the time he told me it would be. More

The guys are always super pleasant and welcoming when entering the establishment. The facility is clean, bathroom and sitting area is well maintained. Don't forget about the fresh coffee. entering the establishment. The facility is clean, bathroom and sitting area is well maintained. Don't forget about the fresh coffee. More

Was very happy that I was able to get my truck serviced on a Saturday without an appointment. Always great service experience with Rick Dana on a Saturday without an appointment. Always great service experience with Rick Dana More

I dealt with Brad Green by phone and email, bought the truck and sold my truck to a farrier in Carthage MO. My $ were wired to your dealership and my sold truck $ was delivered by a 3 rd party who met us truck and sold my truck to a farrier in Carthage MO. My $ were wired to your dealership and my sold truck $ was delivered by a 3 rd party who met us in eastern Ohio where we swapped trucks Everything worked out great. Thanks More

Lauren was an awesome sales associate! Just a great well rounded person to work with! Could not be happier with the suggestions she gave about vehicles fitting my situation. Overall great experience! rounded person to work with! Could not be happier with the suggestions she gave about vehicles fitting my situation. Overall great experience! More

Lauren was extremely helpful, patient, courteous, well informed, and efficient during the entire process of helping me purchase a used vehicle at Lou Fusz Ford in Chesterfield. She was easy to talk with informed, and efficient during the entire process of helping me purchase a used vehicle at Lou Fusz Ford in Chesterfield. She was easy to talk with and answered all of my questions thoroughly. My new/used Venza looks and drives great, and I am very happy with it. Thanks Lauren. More

Awesome experience. Took care of my needs from the salesman to service to the parts department customer service is the name of the game at Fusz. salesman to service to the parts department customer service is the name of the game at Fusz. More