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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

February 13, 2024

Great work and great people! Always speedy service, in and out quick. Great parts dept More

by Ssggfritts
Recommend Dealer
Yes
Employees Worked With
Rick Dana Steve Decker
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department has always provided a great experience for you!

February 13, 2024

He went above and beyond my expectations He was time polite, and on top of things he kept me informed More

by Dcross8406
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department was able to go above and beyond for you!

February 12, 2024

Professional, honest, easy to get ahold of, great customer service! The valet service is top notch!! More

by rrcaputa
Recommend Dealer
Yes
Employees Worked With
Brian Nolls and Brandon
Feb 13, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that our service department was able to provide a top-notch experience!

February 10, 2024

Very helpful sales team. Didn't pressure me and addressed all my questions and concerns. Service team was very helpful answering some questions too. More

by Mark0572
Recommend Dealer
Yes
Employees Worked With
John Stahl, John Stahl
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that both teams were able to address all of your questions and concerns!

February 09, 2024

I a good service My experiencewith brian was very good Excellent keep up the good work More

by Cjanderson7
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that Brian was able to take care of you!

February 08, 2024

Rick is always thorough and make sure my car is safe. Rick very respectful of my time, and generous of his time when explaining things. Always very kind and in a good mood. More

by lisawille
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 07, 2024 -

lisawille responded

Rick is always thorough and make sure my car is safe. Rick very respectful of my time, and generous of his time when explaining things. Always very kind and in a good mood.

February 08, 2024

Agreed to perform service while in the shop for recall but they neglected to add it to the service ticket. More

by Dvh7d
Recommend Dealer
No
February 07, 2024

Dropped off my vehicle and service was completed in a reasonable time Checkout when I picked up my vehicle was fast and the service writer was great More

by danb1971
Recommend Dealer
Yes
February 06, 2024

My experience was very easy. We called to schedule a test drive and they had it ready. Our salesman was Drew Johnston and I could not have asked for anything more. He was ve More

by Kweaver110503
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Johnston
Feb 06, 2024 -

Lou Fusz Ford responded

We're very thrilled that Drew and the rest of the staff were able to take care of you! We appreciate you as a customer and we hope you enjoy your car!

February 06, 2024

Professional, wasn't pushy, I told him what I was interested in and he showed me exactly that. Didn't play any typical car dealer games i've encountered before at other dealerships. More

by Jonc
Recommend Dealer
Yes
Employees Worked With
Greg
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