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Lou Fusz Ford

Chesterfield, MO

4.6
2,249 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,249 reviews

January 04, 2022

The service is excellent Brandon went out of his way to The service is excellent Brandon went out of his way to make sure that I was well taken care of More

by GIGIKUBALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel. Service
Jan 10, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to serve you and we look forward to serving you again!

January 03, 2022

Alondra is the greatest. Second car in a span of 6 months. Brian adds even more and they are the perfect duo! More

by ezequielroblesjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Bryan Anderson
Jan 10, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! We are happy to be your dealership of choice and we look forward to seeing you again!

January 02, 2022

Brought my vehicle in for regular service (oil/filter change, tire rotation) and enjoyed excellent service by my service advisors and technicians. Courteous, thoughtful, and reliable. Service advisors More

by cna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Gary McWilliams, Josh Myers
Jan 03, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review and your kind words about our store. Thank you.

January 02, 2022

Excellent service experience again. Brought in Spouse's car for an oil and filter change, nothing fancy but vital to the health of the engine. Service advisor Jerry Gritt looked after the paperwork, kept More

by cna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt, Brian Eichhorn, Brandon Piel
Jan 03, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We appreciate you and look forward to seeing you again.

December 30, 2021

Always have a great experience with the service writers. Rick Dana has always insured that our trucks are serviced and back asap as our trucks are critical to our business. More

by BRYANFENNELL2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 03, 2022 -

Lou Fusz Ford responded

We appreciate you. Thank you for taking the time to leave us a review.

December 29, 2021

Fixed what was needed in a short period of time. Job well done. Thank You More

by DJW6660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 03, 2022 -

Lou Fusz Ford responded

We appreciate all of your kind words. Thank you for your business and we look forward to seeing you again in the future!

December 29, 2021

I have been given service that resolves my issue at a reasonable price. I have not been offered products I don't need. Recently, I made an appointment 6 weeks ago and when I dropped it off, it still s More

by coleedwards66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jan 03, 2022 -

Lou Fusz Ford responded

We appreciate you. Thank you for taking the time to leave us a review.

December 27, 2021

I have been dealing with them for years and they are reliable, dependable and courteous. Jerry Gritt and Brian Noles have always been so helpful and accommodating. More

by happycappy1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt and Brian Noles
Jan 03, 2022 -

Lou Fusz Ford responded

We appreciate all of your kind words. Thank you for your business and we look forward to seeing you again in the future!

December 25, 2021

Excellent Service Department that keeps you updated and informed during the entire process from the time the appointment is made until competition always checking to make sure you are happy and there are n More

by mv.maz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon-Service Advisor, Bryan M- Technician
Dec 27, 2021 -

Lou Fusz Ford responded

We appreciate you! We are happy to hear about your great experience, and we hope to serve you again in the future!

December 23, 2021

Brandon was very professional and easy to work with . The staff was very courteous and I’ll be back. More

by Keith Andersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Setvice
Dec 27, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again.

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