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Lou Fusz Ford

Chesterfield, MO

4.6
2,249 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,249 reviews

February 07, 2022

Very satisfied with my service appointment. My truck was completed quickly and my service advisor was great. More

by danb1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Feb 09, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We are happy to hear about your great experience, and we look forward to seeing you again!

February 02, 2022

Great service, finished the repair very quickly. Was a little difficult to find the service entrance. More

by brian.marstall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 04, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We are happy to serve you in our store and we look forward to serving you again!

February 01, 2022

Great service honest fast it was an all-around great experience I would go back More

by em.sanders1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan , Grant Woods, Jeff Ream
Feb 02, 2022 -

Lou Fusz Ford responded

Thank you for choosing our store. We appreciate you and hope to see you again!

February 01, 2022

Polite, professional and efficient is the best I can describe my experience at Lou Fuz Ford More

by Elvisflies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 02, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We are happy to hear about your experience and we hope to see you in our store again.

January 31, 2022

Quick routine oil change. Great service. I have always had a great experience with everyone in the Service Department. More

by john.sollors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in Service
Jan 31, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We appreciate you choosing our store, and we are happy to hear about your experience. We look forward to seeing you in our store again!

January 28, 2022

Appointments we’re simple and the service was great. Was able to go in and out within 1 1/2 hour. Thanks More

by FRNPLTA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Jan 31, 2022 -

Lou Fusz Ford responded

Thank you for your kind words. We are happy to serve you, and we look forward to serving you in our store again!

January 27, 2022

My service rep Greg did an outstanding job. One problem was I made an appointment online and was not told that 18 vehicles were ahead of me. My car sat for 2 and a half days before I called and picked it More

by ABIEHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in service
Jan 31, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for your kind words. We hope to see you in our store again!

January 25, 2022

I've always been treated with respect and receive efficient customer service by the techs. More

by lexi26stl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 26, 2022 -

Lou Fusz Ford responded

We appreciate your business. Thank you for your kind words, and we hope to see you again!

January 25, 2022

Your guy Brandon on a front desk was super helpful, very knowledgeable and he kept his word...1 hour service. Nice More

by nobetthisroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 26, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We are happy to serve you and we look forward to serving you again!

January 21, 2022

Nice relaxing atmosphere with knowledgeable staff. No selling pressure, Answered all my questions and set up all the settings on my new edge More

by mikemo162.mm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Cory Laneman
Jan 24, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for taking the time to leave us a review, and we hope to see you in our store again!

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