
Lou Fusz Ford
Chesterfield, MO
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Lou Fusz has always been solid except for the last few times of service. This past time with my employer they stated my brakes were metal to metal and could not get the quote done correctly. The brakes we times of service. This past time with my employer they stated my brakes were metal to metal and could not get the quote done correctly. The brakes were close in the rear on one side. That was from the factory not installing them correctly. 50k miles and rear brakes bad should have raised a flag. Instead they had the mindset of pay up. The fronts were flagged as red need changed also but were at 70% life. More
After being lied to on a used car purchase that cost me $3300 to fix i went in for service with appt time. 1 hr later car not touched and cannot get straight answer out of service rep. Sales and service $3300 to fix i went in for service with appt time. 1 hr later car not touched and cannot get straight answer out of service rep. Sales and service huge disappointment. Sorry Pete. More
They were very polite and punctual keeping to my appointment time. My only complaint is that I had a check engine light on that had cleared itself and I was still charged for the full diagnostic. appointment time. My only complaint is that I had a check engine light on that had cleared itself and I was still charged for the full diagnostic. More