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Lou Fusz Ford

Chesterfield, MO

4.6
2,238 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,238 reviews

February 10, 2024

Very helpful sales team. Didn't pressure me and addressed all my questions and concerns. Service team was very helpful answering some questions too. More

by Mark0572
Recommend Dealer
Yes
Employees Worked With
John Stahl, John Stahl
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that both teams were able to address all of your questions and concerns!

February 09, 2024

I a good service My experiencewith brian was very good Excellent keep up the good work More

by Cjanderson7
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that Brian was able to take care of you!

February 08, 2024

Rick is always thorough and make sure my car is safe. Rick very respectful of my time, and generous of his time when explaining things. Always very kind and in a good mood. More

by lisawille
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 07, 2024 -

lisawille responded

Rick is always thorough and make sure my car is safe. Rick very respectful of my time, and generous of his time when explaining things. Always very kind and in a good mood.

February 08, 2024

Agreed to perform service while in the shop for recall but they neglected to add it to the service ticket. More

by Dvh7d
Recommend Dealer
No
February 07, 2024

Dropped off my vehicle and service was completed in a reasonable time Checkout when I picked up my vehicle was fast and the service writer was great More

by danb1971
Recommend Dealer
Yes
February 06, 2024

My experience was very easy. We called to schedule a test drive and they had it ready. Our salesman was Drew Johnston and I could not have asked for anything more. He was ve More

by Kweaver110503
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Johnston
Feb 06, 2024 -

Lou Fusz Ford responded

We're very thrilled that Drew and the rest of the staff were able to take care of you! We appreciate you as a customer and we hope you enjoy your car!

February 06, 2024

Professional, wasn't pushy, I told him what I was interested in and he showed me exactly that. Didn't play any typical car dealer games i've encountered before at other dealerships. More

by Jonc
Recommend Dealer
Yes
Employees Worked With
Greg
February 06, 2024

Wonderful service by salesperson Machaela Byrne. She was kind and patient and made sure I had everything I needed. More

by stlquint75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Machaela Bryne
February 03, 2024

Listened, rode to confirm, got parts ordered, got it fixed Kept me informed when done More

by Kwmatsaj
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 06, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service staff was able to take care of your needs!

February 03, 2024

Very helpful and willing to work with me to get the deal done Friendly and thorough More

by Ptmcm11
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
Feb 06, 2024 -

Lou Fusz Ford responded

We're happy to hear that we were able to get you the car that you wanted! We hope you enjoy it!

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