Lou Fusz Ford

Took the F-150 in for the works package: quick and thorough...done in 1.5 hours. thorough...done in 1.5 hours. More

All interactions throughout the process were professional and respectful of both our time and expectations. All of which were exceeded. The store was bright, clean, abandoned everyone was extremely friendly. and respectful of both our time and expectations. All of which were exceeded. The store was bright, clean, abandoned everyone was extremely friendly. More

Rick was courteous and knowledgeable and very helpful. I enjoyed having him as my service contact and he went over and above to install a new battery under warranty. Thank you! I enjoyed having him as my service contact and he went over and above to install a new battery under warranty. Thank you! More

Poor communication from service rep to service rep need more service hours for all customer more service hours for all customer More

Rick Dana did a great job communicating with me the status of the repair. They got it fixed in the time they stated and for less than the original quote….and they actually fixed the issues I needed. Ve status of the repair. They got it fixed in the time they stated and for less than the original quote….and they actually fixed the issues I needed. Very nice job! More

Awesome! Got me in when no one else could and finished early. Even though this dealership is farther away form me, I will continue to bring both of my new For Got me in when no one else could and finished early. Even though this dealership is farther away form me, I will continue to bring both of my new Fords here! Thank you! More

Abi is the best! Go see her if you want a great deal at great price!! Go see her if you want a great deal at great price!! More

I brought my truck to them and they told me I needed 1556.01 in work after them doing the work I still have the same problem and now they want me me to bring it back to them so they can guess again at 1556.01 in work after them doing the work I still have the same problem and now they want me me to bring it back to them so they can guess again at what is wrong More

Scheduled my vehicle about a week and half prior to March 2 appointment. Dropped my auto off for problem with ac not blowing thh he rough dashboard vents and a couple of recall fixes. Call on 03/08 only got 2 appointment. Dropped my auto off for problem with ac not blowing thh he rough dashboard vents and a couple of recall fixes. Call on 03/08 only got voicemails and no callbacks. Why do we schedule so far in advance just to sit in parking lot another week and no one to follow up with. Bad look for customer service. Too busy and apparently don’t need to do basic customer follow up. More

Every one is so nice. I felt like family. Rick was so nice to work with. I felt like family. Rick was so nice to work with. More