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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,251 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

March 25, 2022

Fast and efficient appoint for an emissions check. Courteous and friendly, as always. Thanks, Lou Fusz! More

by cna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams, Dan Obrecht
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Mar 28, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you and we look forward to seeing you in our store again!

March 24, 2022

I was assisted by Rick Dana who was nothing short of excellent. Communication was great, he was very professional, and work performed was completed faster than anticipated. Excellent job to the Lou Fu More

by evongruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana - 5 stars, John Stahl, Grant Woods
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Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to hear about your experience and we look forward to seeing you again.

March 24, 2022

Service agent was fantastic. Work was done. Survey instructions suck. Requiring 15 words sucks. So management is responsible for this. More

by drentrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We would be happy to see you again in our store!

March 23, 2022

Branden is great. He is always responsive even if it is not so positive news. More

by mrogers271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service branden piel
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Mar 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your time and business with our store.

March 23, 2022

Always professional, take good care of my vehicle, provide good customer service. Friendly Service teps More

by sisglad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you. Thank you for choosing our store, and we look forward to seeing you again!

March 23, 2022

The woman in the service department who answers phones is extremely helpful. The service guys are also very helpful. More

by mnf927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 25, 2022 -

Lou Fusz Ford responded

We are happy to hear about your great experience in our store. We are happy to serve you and look forward to serving you again.

March 22, 2022

Service Advisor was very knowledgeable and professional. Appointment was on-time and work completed in a timely fashion. Very satisfied. More

by jmessina60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Mar 25, 2022 -

Lou Fusz Ford responded

Thank you! We appreciate your kind words and we hope to see you again!

March 22, 2022

They are fast and efficient, I'll be sure to bring all my vehicles here. More

by bryanpablo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you choosing our store. Thank you for you kind words.

March 21, 2022

Basic oil change with the tire rotation. New battery install. Overall great service and pricing More

by woodblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
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Mar 21, 2022 -

Lou Fusz Ford responded

Thank you! Let us know how we can give you a five-star experience next time!

March 21, 2022

This was the first time I had work done by this service department. Everything went smoothly. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you choosing our store. Thank you for you kind words.

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