Back

Lou Fusz Ford

Chesterfield, MO

4.6
2,248 Reviews

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,248 reviews

March 30, 2022

Very pleased. The staff are knowledgeable and do their job very well. My wife's car is almost due for an oil change again so will be making an appointment soon. Th More

by ROOSTEROFFROAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon piel
Apr 01, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for your kind words. We look forward to seeing you in our store again!

March 29, 2022

The service was excellent because they took care of all the issues with my vehicle. I will always bring my vehicle back to this dealership because of the great service and experience that I received. They More

by MILT.ANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel(Service Advisor), and Brian Eichhorn(Technician)
Apr 01, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store, and we look forward to serving you again.

Apr 01, 2022 -

MILT.ANDRE responded

The service was excellent because they took care of all the issues with my vehicle. I will always bring my vehicle back to this dealership because of the great service and experience that I received. They also provided a shuttle to take me home and bring me back when the repair was completed to the service department as this was the only vehicle I own. This was very much appreciated service. Both Brandon and Brian went way above and beyond taking care of my vehicle and providing me with a shuttle to and from the service department.

March 29, 2022

I thought dealership is goodI just haven’t been there long enough specially for the times More

by Dale Porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in service department
Apr 01, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store, and we look forward to serving you again.

March 28, 2022

Great experience everybody attentive to helping very clean waiting area enjoyed my time there thanks More

by RCJACKSON711
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Apr 01, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store, and we look forward to serving you again.

March 28, 2022

The best Ford service in chesterfield. I will always bring my truck back to them. More

by Lon moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream
Apr 01, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience in our store, and we look forward to seeing you again!

March 28, 2022

No one else repairs my Work van, I can’t afford mistakes and go backs! More

by DAVID.TIEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 01, 2022 -

Lou Fusz Ford responded

Thank you for your kind words. We appreciate you and look forward to seeing you in our store again!

March 28, 2022

Always have my truck ready on time. Great at spotting potential service issues before they arise. More

by zakzygmund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 01, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience in our store, and we look forward to seeing you again!

March 25, 2022

Fast and efficient appoint for an emissions check. Courteous and friendly, as always. Thanks, Lou Fusz! More

by cna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams, Dan Obrecht
Mar 28, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you and we look forward to seeing you in our store again!

March 24, 2022

I was assisted by Rick Dana who was nothing short of excellent. Communication was great, he was very professional, and work performed was completed faster than anticipated. Excellent job to the Lou Fu More

by evongruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana - 5 stars, John Stahl, Grant Woods
Mar 25, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to hear about your experience and we look forward to seeing you again.

March 24, 2022

Service agent was fantastic. Work was done. Survey instructions suck. Requiring 15 words sucks. So management is responsible for this. More

by drentrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We would be happy to see you again in our store!

...
75
...