Back

Lou Fusz Ford

Chesterfield, MO

4.6
2,248 Reviews

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,248 reviews

April 06, 2022

Always responsive and attentive. Very organized, polite and respectful people. Great deals on tires too. More

by LON.AYLSWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Apr 08, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you and hope to see you again!

April 06, 2022

Javon T. Went above and beyond to find the “needle in the haystack” Bronco for us. His constant communication, positive attitude, contagious smile and profess More

by B Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Thompson, Grant Woods, Corey Hughes
Apr 06, 2022 -

B Lewis responded

Amazing Team!

April 06, 2022

The dealership was professional, quick and communicated well. The overall experience was very positive. I would definitely go back if my car needs service More

by STEVEHANLON22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 08, 2022 -

Lou Fusz Ford responded

Thank you for your kind words! We are happy to have you in our store and we look forward to seeing you again!

April 05, 2022

Brad was great, service is always good and process is easy to book an appointment More

by lmfindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in service area
Apr 08, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again!

April 05, 2022

the schedule system doesn’t seem to work. For the second time now I brought the truck in for service and it sat there for days before anybody even looked at it. More

by davidphoffman
Recommend Dealer
Yes
Employees Worked With
Service department?
Apr 08, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your time and we will be passing your message along.

April 05, 2022

We have purchased our vehicles from Lou Fusz for the past 15 years. They are always nice and professional, and the vehicles have been great! More

by ksummers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Pablo Vega, Grant Woods, Jeff Ream
Apr 08, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you in our store and we look forward to seeing you again!

April 01, 2022

This Lou fuse service is great they are qualified, and certified most of all treat there customers with integrity!.. More

by Phyllisbursey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Bryan Anderson, Heidi Hoffman, Jordan Lima, Jason Catlin, Scott Fritts, Kevin Montagne, Jordan Guizar-Lopez
Apr 04, 2022 -

Lou Fusz Ford responded

Thank you! Please let us know how we can give you a five-star experience next time!

April 01, 2022

Was quick and did it right. Will be back again knows my truck and recommend service I need More

by saustin1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Apr 04, 2022 -

Lou Fusz Ford responded

Thank you! We appreciate you taking the time to leave us a review, and we look forward to seeing you in the future!

April 01, 2022

Service completed on time and as established. All steps explained adequately. My full recommendation to anyone interested. More

by bf.dowling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Apr 04, 2022 -

Lou Fusz Ford responded

Thank you for all of your kind words about our dealership. We appreciate you as our customer and we look forward to seeing you in our store again!

March 31, 2022

Rick is always amazing! !! If he says something is needed or will be done at or by a certain time, you can bank on it. Very trust worthy! More

by blackicegt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 01, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you and look forward to seeing you again!

...
74
...