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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,248 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,248 reviews

April 18, 2022

Rick was great to work with. Will continue to come here and leverage his team More

by harneet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Daña , Grant Woods
Report | Print
Apr 20, 2022 -

Lou Fusz Ford responded

We appreciate you choosing our store! Thank you for your kind words and we look forward to seeing you again!

April 18, 2022

Nice service lounge nice service advisor. I do not have anything else to say. Thanks More

by NOWGFSTCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only dealt with the service advisor and I don’t know his name
Report | Print
Apr 20, 2022 -

Lou Fusz Ford responded

We appreciate you choosing our store! Thank you for your kind words and we look forward to seeing you again!

April 16, 2022

Professional service and a clean waiting room for waiting. Will definitely be back with my F-150! More

by gregstrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

Thank you for leaving such a kind review. We appreciate you as our customer and we look forward to seeing you again!

April 15, 2022

They were very good with communicating what was going on. Texting updates is helpful when you are at work. More

by tony_brown112981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for choosing our store, and we look forward to seeing you again.

April 15, 2022

Made an appointment to have my truck serviced for two recalls and told it would take two days to get the parts and two days for the work. They got the parts as planned but after twelve days they still ha More

by BRIAN@GREENPARKCHURCH.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Hoeflinger, Bryan Anderson
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We are sorry to hear this. Thank you for taking the time to bring this to our attention. We will be passing you message along to management.

April 15, 2022

In and out fast, really appreciate that! Love being able to pay at the service desk. More

by anniebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel and Zach Kroll
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

Thank you for all of your kind words. We are happy to serve you in our store and we look forward to seeing you again!

April 14, 2022

The service was great! I highly recommend Lou Fusz! Thank you for all you and your team do. More

by Cheneyt809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Report | Print
Apr 15, 2022 -

Cheneyt809 responded

The service was great! I highly recommend Lou Fusz! Thank you for all you and your team do.

April 13, 2022

They were extremely helpful! I found my perfect car here! I couldn’t be happier More

by KIMMYS716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Grant Woods, Jeff Ream, Bryan Anderson, Jason Catlin, Luke Hardin
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We value you and we are happy to serve you in our store. Thank you and we look forward to serving you again!

April 13, 2022

terrible place go any where else. Find a Used Car online any where but here More

by midwestservices
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Anderson, Niky Kasman
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We are sorry to hear this. Thank you for taking the time to bring this to our attention. We will be passing you message along to management.

April 13, 2022

Very helpful, and friendly service people. Will definitely recommend Lou Fusz Ford to friends and family. More

by Peco2270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Report | Print
Apr 18, 2022 -

Lou Fusz Ford responded

We value you and we are happy to serve you in our store. Thank you and we look forward to serving you again!

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