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Lou Fusz Ford

Chesterfield, MO

4.6
2,250 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,250 reviews

April 28, 2022

Very pleased with service. Got an appointment very fast and the Service Tech, Brad, was great. Very helpful and explained everything thoroughly. More

by rjoe2868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Brad was the Service Advisor
May 02, 2022 -

Lou Fusz Ford responded

We are happy to have you as our customer, and we look forward to seeing you again. Thank you for taking the time to leave us a kind review!

May 02, 2022 -

rjoe2868 responded

Very good job, Brad (Service Advisor) was excellant.

May 02, 2022 -

rjoe2868 responded

Very good servicd, Brad (Service Advisor) was excellant.

April 27, 2022

Good, got in right away answer all my questions and worries about 🚗 good day was had More

by Bonnieblue52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to serve you in our store and we look forward to serving you again! We appreciate you.

April 26, 2022

Takes service department a while to answer the phone when making an appointment. this is frustrating. More

by SLEKICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Apr 27, 2022 -

Lou Fusz Ford responded

Thank you for bringing this to our attention!

April 25, 2022

They answered my questions right away, very helpful. Very polite . They explain the car issue clearly More

by rolandabounader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 25, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store and we look forward to serving you again! We appreciate all of your kind words. Thank you!

April 25, 2022

Fast and courteous. Waiting room was a little too warm. Overall easy experience. Wish they could wash the car there jnstead of going to a separate car wash More

by elizabethschweppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
Apr 27, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. We are happy to serve you and we look forward to serving you in our store again!

April 22, 2022

We can not say enough about how good our service is here and will continue to be a loyal customer. More

by EREKATOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you choosing our store and we look forward to seeing you in our store again!

April 22, 2022

Brandon in the service department went out of his way to assist with a warranty issue. Good communication and very helpful. More

by kmikitin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you choosing our store and we look forward to seeing you in our store again! Let us know how we can give you a five star experience for next time!

April 21, 2022

Location was a bit of a drive for me, but I was able to get vehicle in for service a month sooner than other dealerships. Great service! More

by Tgr112158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
Apr 25, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we look forward to seeing you in our store again!

April 20, 2022

Always a pleasure bring my vehicle in. Service people and knowledgeable and very effective communicating from start to finish. More

by jgummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 25, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we look forward to seeing you in our store again!

April 20, 2022

Always knowledge and friendly staff that gets the job done well for my Ford Truck. More

by Wingman301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 25, 2022 -

Lou Fusz Ford responded

Thank you for your kind words. We appreciate you as our customer and we look forward to seeing you again!

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