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Lou Fusz Ford

Chesterfield, MO

4.6
2,250 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,250 reviews

May 03, 2022

I had car problems on a road trip and stopped by Saturday morning, without an appointment, to see if they could squeeze me in. They made a miracle happen and got me back on the road safely, while being super More

by jb.showalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
May 06, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 03, 2022

I got there a little early but they took my car in anyway. The service rep was very courteous and helpful. Work was done promptly. More

by kblueshockeyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 06, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

May 03, 2022

Fast and professional service, honest on findings didn't find something else to repair other than the recall work. More

by BRENDAMUSCHANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Middend and Brian Eichhorn
May 06, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 02, 2022

Service staff was courteous and timely. They explained the recalls on the vehicle and informed one recall could not be performed due to supply chain issues beyond their control. Dealer st More

by ljnewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon piel
May 06, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

May 01, 2022

On time and work well done. As always staff was courteous. And they even sent me home in a Lyft when work was going to take a while. More

by jsalter
Recommend Dealer
Yes
Employees Worked With
All
May 02, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us such a kind review. We appreciate you and look forward to seeing you again!

May 01, 2022

Lou Fusz Ford helped me out after my pick up was vandalized. Rick was attentive to what I needed. More

by BEN.INGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick and his section in Service
May 02, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again. Let us know how we can give you a five star experience next time.

April 30, 2022

My experience was wonderful with Lou Fusz! I will definitely recommend Lou Fusz and Abigail Fox to anyone I know looking for a car! More

by Shannar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Abigail Fox
May 02, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for choosing our store and we look forward to seeing you again!

April 29, 2022

It was a long wait but I was compensated and very satisfied with the customer service I received. Also a hole in my tire got repaired under warranty with no hassle. More

by VHERZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service dept.
May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience with our store. We look forward to seeing you again in the future!

April 29, 2022

I have always had good service every time I go to your place all the service people are helpful and friendly More

by DBDEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience with our store. We look forward to seeing you again in the future!

April 29, 2022

Very very helpful. I can I’m not knowing much about what to do about my car and they took care of the issue quickly and efficiently. More

by KATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
May 02, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again.

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