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Lou Fusz Ford

Overview Reviews (2,248)

Lou Fusz Ford

Name: Lou Fusz Ford
Address: 2 Caprice Drive, Chesterfield, MO, 63005, US
Telephone: (636) 238-5919
Rating: 4.6

4.6

2,248 Reviews

2 Caprice Drive, Chesterfield, Missouri 63005

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Sales: (636) 238-5919

Parts: (636) 532-9957

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Lou Fusz Ford

Chesterfield, MO

Overview

Reviews

4.6

2,248 Reviews

Call Dealership (636) 238-5919

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2 Caprice Drive

Chesterfield, MO

63005

Directions

4.6

2,248 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 4 Awards

Overview Reviews (2,248)

Contact Lou Fusz Ford

Sales: (636) 238-5919

Parts: (636) 532-9957

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Showing 2,248 reviews

May 03, 2022

SERVICE VISIT

Fast and professional service, honest on findings didn't find something else to repair other than the recall work. find something else to repair other than the recall work. More

by BRENDAMUSCHANY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bradley Middend and Brian Eichhorn

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May 06, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 02, 2022

SERVICE VISIT

Service staff was courteous and timely. They explained the recalls on the vehicle and informed one recall could not be performed due to supply chain issues beyond their control. Dealer st They explained the recalls on the vehicle and informed one recall could not be performed due to supply chain issues beyond their control. Dealer stated they would perform follow up when parts become available. More

by ljnewell

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brandon piel

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May 06, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

May 01, 2022

SERVICE VISIT

On time and work well done. As always staff was courteous. And they even sent me home in a Lyft when work was going to take a while. As always staff was courteous. And they even sent me home in a Lyft when work was going to take a while. More

by jsalter

Verified Customer

Recommend Dealer

Yes

Employees Worked With

All

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May 02, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us such a kind review. We appreciate you and look forward to seeing you again!

May 01, 2022

SERVICE VISIT

Lou Fusz Ford helped me out after my pick up was vandalized. Rick was attentive to what I needed. vandalized. Rick was attentive to what I needed. More

by BEN.INGRAHAM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rick and his section in Service

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May 02, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again. Let us know how we can give you a five star experience next time.

April 30, 2022

SALES VISIT - USED

My experience was wonderful with Lou Fusz! I will definitely recommend Lou Fusz and Abigail Fox to anyone I know looking for a car! I will definitely recommend Lou Fusz and Abigail Fox to anyone I know looking for a car! More

by Shannar

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Grant Woods, Abigail Fox

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May 02, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for choosing our store and we look forward to seeing you again!

April 29, 2022

SERVICE VISIT

It was a long wait but I was compensated and very satisfied with the customer service I received. Also a hole in my tire got repaired under warranty with no hassle. satisfied with the customer service I received. Also a hole in my tire got repaired under warranty with no hassle. More

by VHERZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brandon in service dept.

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May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience with our store. We look forward to seeing you again in the future!

April 29, 2022

SERVICE VISIT

I have always had good service every time I go to your place all the service people are helpful and friendly place all the service people are helpful and friendly More

by DBDEBERT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Service

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May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience with our store. We look forward to seeing you again in the future!

April 29, 2022

SERVICE VISIT

Very very helpful. I can I’m not knowing much about what to do about my car and they took care of the issue quickly and efficiently. I can I’m not knowing much about what to do about my car and they took care of the issue quickly and efficiently. More

by KATE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brandon Drazic

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May 02, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again.

April 28, 2022

SERVICE VISIT

Very pleased with service. Got an appointment very fast and the Service Tech, Brad, was great. Very helpful and explained everything thoroughly. Got an appointment very fast and the Service Tech, Brad, was great. Very helpful and explained everything thoroughly. More

by rjoe2868

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Service Department, Brad was the Service Advisor

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May 02, 2022 -

Lou Fusz Ford responded

We are happy to have you as our customer, and we look forward to seeing you again. Thank you for taking the time to leave us a kind review!

May 02, 2022 -

rjoe2868 responded

Very good job, Brad (Service Advisor) was excellant.

May 02, 2022 -

rjoe2868 responded

Very good servicd, Brad (Service Advisor) was excellant.

April 27, 2022

SERVICE VISIT

Good, got in right away answer all my questions and worries about 🚗 good day was had worries about 🚗 good day was had More

by Bonnieblue52

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brad

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May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to serve you in our store and we look forward to serving you again! We appreciate you.

Lou Fusz Ford

Lou Fusz Ford Awards Awards

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