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Lou Fusz Ford

Chesterfield, MO

4.6
2,238 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,238 reviews

February 16, 2024

Great communication and appreciated how quickly we were able to make an appointment and have everything completed. More

by vbreckle
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

vbreckle responded

Thank you for getting us in and the prompt and courteous communication.

Feb 19, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We're happy that we were able to take care of your needs!

February 16, 2024

Good service. Good communication. Good explanations of all of the services being rendered as part of the 90,000 tune-up More

by Jim
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy that our service department was able to provide you with a good experience! Thank you for choosing us!

February 16, 2024

Rick did a great job explaining the repair and working with me to get it completed. More

by jonperkins
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to provide you with a great experience!

February 15, 2024

Rick is always great to work with. Explains everything well and was very timely Rick is great to work with More

by Scottsussman1
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to take care of you! Thank you for the review!

February 15, 2024

I love Lou Fusz for my service work. The staff is wonderful and so friendly and they take great care of my car. Am so appreciative. More

by DLM
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

Lou Fusz Ford responded

We appreciate you as a customer! Thank you for the kind words!

February 14, 2024

I just picked up my 2024 F-250 Limited Super Duty. 2/12/24, and it is AWESOME! I've driven Ford trucks since my first one (1956 F-100, V-8, four speed) and this one is by far the best! Lou Fusz has More

by dantrumbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
Feb 16, 2024 -

Lou Fusz Ford responded

We are very happy to hear that Machaela Bryne was able to get you in a new F-250 Super Duty. We hope you enjoy your new truck!

February 14, 2024

She was great and had everything ready. Really worked with me She really went above and beyond More

by Pstraw9
Recommend Dealer
Yes
Employees Worked With
Alondra
Feb 14, 2024 -

Pstraw9 responded

Great!

Feb 16, 2024 -

Lou Fusz Ford responded

We're thrilled that Alondra took care of your needs! We hope you enjoy your vehicle!

February 13, 2024

Great work and great people! Always speedy service, in and out quick. Great parts dept More

by Ssggfritts
Recommend Dealer
Yes
Employees Worked With
Rick Dana Steve Decker
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department has always provided a great experience for you!

February 13, 2024

He went above and beyond my expectations He was time polite, and on top of things he kept me informed More

by Dcross8406
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department was able to go above and beyond for you!

February 12, 2024

Professional, honest, easy to get ahold of, great customer service! The valet service is top notch!! More

by rrcaputa
Recommend Dealer
Yes
Employees Worked With
Brian Nolls and Brandon
Feb 13, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that our service department was able to provide a top-notch experience!

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