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Lou Fusz Ford

Chesterfield, MO

4.6
2,248 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,248 reviews

May 10, 2022

Everything was very easy! From scheduling to dropping off my car the night before to picking up my car within 2 hours of my appointment time the next day, everything was very More

by tonywaldner2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn
May 11, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We are happy to work with you and we look forward to seeing you again!

May 09, 2022

Great fast service. Honest about work time. Will go above and beyond for you. Yes More

by mcgaugholivia
Recommend Dealer
Yes
Employees Worked With
Rick
May 11, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

May 09, 2022

Outstanding visit once again! This one involved many service operations at my 150k+ service mark. Brandon Piel was very helpful and communicative as always. And my tech, Bryan More

by a.vosburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel and Bryan Mazuranic - both Five Stars!
May 11, 2022 -

Lou Fusz Ford responded

We are happy you chose our store and we look forward to seeing you again!

May 09, 2022

I arrived around 7am and was immediately meet by Brandon. He got me in and out and was very polite and professional. More

by wheelerdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
May 11, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

May 07, 2022

They were fast, friendly and very professional! The waiting area was also clean and very comfortable. More

by anniebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 09, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and we look forward to seeing you again soon!

May 06, 2022

Great service. Always have our vehicles serviced at Lou Fusz. Rick Dana is awesome to work with. More

by TOMMYMCCLURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
May 09, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again!

May 05, 2022

Very good service, very friendly. Yada yada yada yada yada yada yada yada yada yada More

by glippold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel, Brian Noles
May 06, 2022 -

Lou Fusz Ford responded

Thank you so much for taking the time to leave us a kind review. We appreciate you choosing our store and we look forward to seeing you again in the future!

May 05, 2022

Very professional and friendly staff. Service advisers was very helpful in showing me what was recommended for my vehicle. There was no pressure for me to get those recommendations done. More

by Loudog66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Middendorf,and piet
May 06, 2022 -

Lou Fusz Ford responded

Thank you for choosing our store! We appreciate you as our customer and we look forward to seeing you again!

May 03, 2022

I had car problems on a road trip and stopped by Saturday morning, without an appointment, to see if they could squeeze me in. They made a miracle happen and got me back on the road safely, while being super More

by jb.showalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
May 06, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 03, 2022

I got there a little early but they took my car in anyway. The service rep was very courteous and helpful. Work was done promptly. More

by kblueshockeyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 06, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

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