Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,248 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,248 reviews

May 26, 2022

Great salesman very helpful with the entire process of buying a truck. Store manager was also very helpful and understanding with the order. Looking to buy a second truck this fall F600 and I will More

by rvswantner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Paul Huch, Cory Laneman
Report | Print
May 27, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

May 26, 2022

The service department is the best. They always take care of me in excellent fashion. More

by JBGOULD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana is always great to work with. He keeps me informed about what is happening with my cars.
Report | Print
May 27, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

May 25, 2022

Brandon has been great to work with. He understood the urgency and gave a 100% in helping us. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
May 27, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 25, 2022

Dana was great! He was prompt and kept me informed throughout the morning. Thanks for taking care of my F-350. More

by cdonaldson09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
May 27, 2022 -

Lou Fusz Ford responded

WE are happy to have you as our customer. Thank you for your kind words and we look forward to seeing you again!

May 23, 2022

Was charged for work not done satisfactory causing me to return for further diagnosis of which I already paid for More

by Mickeyg1836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 27, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along and we hope to see you again.

May 20, 2022

The service was provided in time and very quickly. My favorite service consultant Brad explained what they would be checking for on my next visit. More

by BBK61
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
Report | Print
May 23, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We look forward to seeing you again!

May 20, 2022

Would not do tire rotation on my dually, but still was charged for the service. Didn’t even check the air pressure. Offered to rotate the front and outside rear though I have aluminum wheels. More

by craig_biles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Report | Print
May 23, 2022 -

Lou Fusz Ford responded

Thank you for bringing this to our attention. We will be passing your message along to management and we hope to see you again.

May 19, 2022

Great job by service team. Clear On what was going to be done, costs and timing. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
May 23, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for choosing our store. We hope to see you again!

May 19, 2022

Our experience with the service department at Lou Fusz had always been top notch. They get our car in for service quickly and work is completed quickly. More

by lswift04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
May 23, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store! We look forward to seeing you again soon!

May 19, 2022

The items I needed repaired were not repaired but I was charged for them anyway More

by EJHARPER63
Recommend Dealer
No
Employees Worked With
Bradley midden. 1496
Report | Print
May 23, 2022 -

Lou Fusz Ford responded

Thank you for bringing this to our attention. We will be passing your message along to management and we hope to see you again.

1
...
66
67
68
...
225