Lou Fusz Ford

Great service. Communication was good and car was ready on time. Would highly recommend to anyone. Communication was good and car was ready on time. Would highly recommend to anyone. More

Everyone was very professional and courteous. Unfortunately I found the communication to be lacking and what communication I did receive was slightly unclear. They were able to get my truck fixed Unfortunately I found the communication to be lacking and what communication I did receive was slightly unclear. They were able to get my truck fixed under the warranty, but it took almost 3 full business days longer than it should have because they were running behind by 2 days before my truck ever even arrived to them. Overall a positive experience but certainly not the BEST experience I've ever had. More communication, specifically accurate and concise communication, would have improved this experience and it would have helped the experience. More

Great salesman very helpful with the entire process of buying a truck. Store manager was also very helpful and understanding with the order. Looking to buy a second truck this fall F600 and I will buying a truck. Store manager was also very helpful and understanding with the order. Looking to buy a second truck this fall F600 and I will be back at Lou Fusz. I drive past other dealerships to come to your store. More

The service department is the best. They always take care of me in excellent fashion. They always take care of me in excellent fashion. More

Brandon has been great to work with. He understood the urgency and gave a 100% in helping us. He understood the urgency and gave a 100% in helping us. More

Dana was great! He was prompt and kept me informed throughout the morning. Thanks for taking care of my F-350. He was prompt and kept me informed throughout the morning. Thanks for taking care of my F-350. More

Was charged for work not done satisfactory causing me to return for further diagnosis of which I already paid for return for further diagnosis of which I already paid for More

The service was provided in time and very quickly. My favorite service consultant Brad explained what they would be checking for on my next visit. My favorite service consultant Brad explained what they would be checking for on my next visit. More

Would not do tire rotation on my dually, but still was charged for the service. Didn’t even check the air pressure. Offered to rotate the front and outside rear though I have aluminum wheels. charged for the service. Didn’t even check the air pressure. Offered to rotate the front and outside rear though I have aluminum wheels. More

Great job by service team. Clear On what was going to be done, costs and timing. Clear On what was going to be done, costs and timing. More