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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,251 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

June 28, 2022

Work is always completed in a reasonable time. Very courteous and helpful staff. I will continue to bring my vehicles to Lou Fusz Ford for service More

by daniel.makowsky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad
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Jun 29, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 26, 2022

I can always count on this dealership for thorough service at a reasonable price. They strive for punctuality and professionalism. I have never had a problem with the service for my F-150. More

by Earl Meggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Jun 27, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 25, 2022

Great service as usual. Got it all done on time. Always letting us know the status while the work is being done. More

by GroverSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Report | Print
Jun 27, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 24, 2022

I just went in for service and it was done quickly and with no unexpected charges. More

by strokerstang6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Middend
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Jun 27, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 22, 2022

Once again the guys came to the rescue and fixed mybF150 from the damage inflicted by some a Squirrels. Good job. More

by Wnenninger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Jun 22, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 22, 2022

Always professional and courteous service. Their website is very user friendly and easy to schedule service. Clean, comfortable waiting area More

by ahalbert2601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Diana
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Jun 22, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 21, 2022

First time at Lou fusz, left my other dealership because they were rude and difficult to schedule. This first time here was a pleasant experience! More

by Michael
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I can’t remember the guys name in the service department but he doesn’t appear to be listed
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Jun 22, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 21, 2022

Rick is the best service advisor,keeps you informed. Had my vehicle in and done while I waited. More

by markw6235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Jerry Paule, John Stahl, Jeff Ream, Paul Huch, Scott Fritts, Jamie Stocks
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Jun 22, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 20, 2022

Good job, customer service took the time to listen and diagnose the problem with multiple test drives. Solved the problem that the dealer in TX couldn’t. More

by jamesbrugner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana was awesome.
Report | Print
Jun 22, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 20, 2022

Brandon & Brad always explain the service & are great communicators. I trust this dealer with our Ranger & Explorer ST. Solid!! More

by JFEWEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon & Brad in service
Report | Print
Jun 22, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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