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Lou Fusz Ford

Chesterfield, MO

4.6
2,247 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,247 reviews

July 04, 2022

Service rep was very nice! I was on hold an extended period of time trying to check on my car Car wasn’t completed on time. I scheduled 2weeks out for a very minor recall re More

by Road-37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate your feedback and we will be passing your message along to our management.

July 01, 2022

First time here staff was friendly and, once we were in, quick. Brad was very communicative about service. More

by david.gilkeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 01, 2022

Best Ford service center in the area. They continue to please me and take good care of my van. I will not take it anywhere else. Worth the wait for an appointment. More

by AVA Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Jeff Ream
Jul 06, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 30, 2022

It's always a pleasure coming to this dealership. Very helpful, friendly and knowledgeable staff. More

by SMITH2SMITH02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad and Rick
Jun 30, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 30, 2022

Oil and filter change service was quick and convenient. Service advisor was very helpful, friendly and efficient. Keep up the good work!! More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Brandon Drazic
Jul 01, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 28, 2022

went for oil change - wait time good - service efficient - completed in a timely fashion - scheduling was easy More

by MATH4EVERYONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn in service
Jun 29, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 28, 2022

Work is always completed in a reasonable time. Very courteous and helpful staff. I will continue to bring my vehicles to Lou Fusz Ford for service More

by daniel.makowsky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 29, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 26, 2022

I can always count on this dealership for thorough service at a reasonable price. They strive for punctuality and professionalism. I have never had a problem with the service for my F-150. More

by Earl Meggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 27, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 25, 2022

Great service as usual. Got it all done on time. Always letting us know the status while the work is being done. More

by GroverSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 27, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 24, 2022

I just went in for service and it was done quickly and with no unexpected charges. More

by strokerstang6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Middend
Jun 27, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

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