Lou Fusz Ford

Greg worked with my son and I as he purchased a new vehicle. When cosigning was needed, Greg was so patient with us as we gathered the information over the phone and finalized the loan paperwork remote vehicle. When cosigning was needed, Greg was so patient with us as we gathered the information over the phone and finalized the loan paperwork remotely from another state. Thank you Greg and thank you Luo Fusz Ford for your assistance! More

Rick done a fantastic job handling my vehicle and moving it along in a timely manner. it along in a timely manner. More

They initially dropped the ball but Brandon made up for the mistake and fixed the problem the mistake and fixed the problem More

The Service Advisor and Technician kept me well informed on the status of my maintenance work and completed it quickly and in a quality fashion on the status of my maintenance work and completed it quickly and in a quality fashion More

Was having problems with Sunset Ford trying to get my 2016 F150 (Purchased new from Sunset) brake safety recall taken care of. Called Lou Fusz & was able to get the repair scheduled in a short period of 2016 F150 (Purchased new from Sunset) brake safety recall taken care of. Called Lou Fusz & was able to get the repair scheduled in a short period of time. Took it in on my scheduled date and dropped it off. I worked with Brandon Piel and he was a pleasure to work with. He explained that they may have to order the brake booster & that would be a 2 day delivery. The safety recall service was completed in 3 days!!!! I am very happy with Brandon’s professionalism and the quick turnaround of my truck! More

Very helpful in setting up follow up appointment, very helpful on addressing other matter that needed to be sddressed helpful on addressing other matter that needed to be sddressed More

Lou Fusz was very helpful and professional and got my fuel system in my F-350 replaced in a week. fuel system in my F-350 replaced in a week. More

They were terrible. They don’t know service about the cars they sell. No one answers the phone or empties full voice mail box. I called 5 times and the service manager n They don’t know service about the cars they sell. No one answers the phone or empties full voice mail box. I called 5 times and the service manager never returned my call. Never going back. More

Very friendly on time service do a great job Brandon was great as always thanks for the great service great as always thanks for the great service More

The service team was great, the whole team was very pleasant and communicated well. Services fixed my truck ahead of schedule. I do wish that my truck would have been looked at initially with more prio pleasant and communicated well. Services fixed my truck ahead of schedule. I do wish that my truck would have been looked at initially with more priority considering it is brand new. More