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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,238 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,238 reviews

February 23, 2024

See above Finished service in a timely fashion, explained future service needs, very professional. Excellent More

by drteasd
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Feb 26, 2024 -

Lou Fusz Ford responded

We're happy that our service department was able to take care of your needs!

February 23, 2024

Excellent service start to finish. Luke was the most knowledgeable salesman I met on my new car search. More

by VJLOMBARDI
Recommend Dealer
Yes
Employees Worked With
Luke Hardin, Luke Hardin
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Feb 26, 2024 -

Lou Fusz Ford responded

We're happy to hear that Luke provided you with an excellent experience! We hope you enjoy your new car!

February 23, 2024

Smooth. Waited for service in the waiting area. They were quick and efficient. Did what they said and did a thorough job. More

by todd46
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Feb 26, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department provided you with a quick and easy experience! Thank you for the review!

February 22, 2024

Kept me apprised of what was going on. Very professional to deal with yes Hi More

by Ske214
Recommend Dealer
Yes
Employees Worked With
Jaclyn?
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Feb 23, 2024 -

Lou Fusz Ford responded

Thank you for the review!

February 18, 2024

Comprehensive service Great communication Truck ran silently when fixed! Valet service is difference maker Like points system More

by Scudieri
Recommend Dealer
Yes
Employees Worked With
Brandon!
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy that our service staff was able to take care of your needs! Thank you for the review!

February 18, 2024

You charged me to add Freon when I have a warranty. You said no leaks found. The only reason to charge ac is if it's low. Charge = low or leak. More

by Kyle@fullcareinc.com
Recommend Dealer
No
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February 17, 2024

Lou Futz was very quick to get back to us when we asked any questions. More

by scottsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Johnston
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that we were able to provide great communication for you!

February 17, 2024

purchase went smooth, truck was what they said it was, it was good working with them More

by orttec
Recommend Dealer
Yes
Employees Worked With
Greg Andert
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that our sales staff was able to get you into your truck! We hope you enjoy it!

February 17, 2024

Excellent service writer and employees. Very Clean waiting area. Prompt service with limited wait time. More

by meyerzoo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that your service experience with us was an excellent one!

February 16, 2024

Great Everything was done as promised. Always feel like my business is important to them More

by jlaytham3
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Feb 19, 2024 -

Lou Fusz Ford responded

Your business is very important to us! We appreciate you as a customer and we're thrilled that we were able to provide you with a great experience!

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