Lou Fusz Ford
Chesterfield, MO
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I was trying to find a suitable car for young driver. They did not push cars that were not right for us, and they worked to find just the right car. We could not be happier! They did not push cars that were not right for us, and they worked to find just the right car. We could not be happier! More
Made appointment and it still wasn’t looked at for over a week after. This is a service vehicle mine you and if it isn’t running it’s costing money not making money. They don’t care. Then they couldn’t dupli week after. This is a service vehicle mine you and if it isn’t running it’s costing money not making money. They don’t care. Then they couldn’t duplicate problem, so after 5 more days I went out there to show them the problem. They said it would be fine, then they will replace the transmission when it goes out because it shouldn’t be doing that under 36000 miles. Then the recall part we were told they don’t know when it came be changed. After we already had the problem for which it was recalled within the first 3000 miles and had to pay to have it towed ourselves. Would not recommend buying a commercial vehicle if not any vehicle here with the poor service from the salesman and the service department. Go anywhere else!!!!! Buyer beware!!! More
Appointment took a little longer than expected, but the waiting room was inviting. WiFi available so I was able to work during the wait. Brandon was great to interact with. waiting room was inviting. WiFi available so I was able to work during the wait. Brandon was great to interact with. More
Service appointments takes too long to schedule. No matter the urgency Been buying from Fusz ford exclusively for 25 years. Due in large part to the outstanding service department I’ll shop a No matter the urgency Been buying from Fusz ford exclusively for 25 years. Due in large part to the outstanding service department I’ll shop another ford dealer the next time. More
The service needed was timely as scheduled. the service rep also reviewed items that are recommended for the 60k mile maintenance schedule. the service rep also reviewed items that are recommended for the 60k mile maintenance schedule. More
As always, Rick did a fantastic job from write up to finish, I would highly recommend! There’s no one else I would trust my truck with, always the best service! finish, I would highly recommend! There’s no one else I would trust my truck with, always the best service! More
Repair seems to have worked. But my glove compartment external face is scratched badly and it wasn’t prior to the repair. Disappointing But my glove compartment external face is scratched badly and it wasn’t prior to the repair. Disappointing More