Lou Fusz Ford

Pleasant salesperson. Knowledgeable and efficient! Will purchase my next Ford vehicle from Abigail Fox for sure! Knowledgeable and efficient! Will purchase my next Ford vehicle from Abigail Fox for sure! More

Great sales lady. Very knowledgeable about the products she is selling would recommend her to anyone. Very knowledgeable about the products she is selling would recommend her to anyone. More

I would not recommend to out of state and/or online buyers. The sales person I dealt with told me I had to finance thru dealership even though I am already pre-approved by my bank. When I asked for a l buyers. The sales person I dealt with told me I had to finance thru dealership even though I am already pre-approved by my bank. When I asked for a link to this policy she couldn't provide one. Additionally, they would not help me get it inspected by an independent third party mechanic. They would let me take the car to a mechanic but can I do that if I'm out of state? I asked several times. I also asked if they would offer extended warranty, they wouldn't for sold as is. Good luck to other online or out of state buyers I wish you luck with this dealership. Update: 12/10/2022, 2pm PST Tried once last time to deal with sales rep, guess they didn't want to make a deal with me. Sound like I was a hassle so they refused service to me. No mean words exchanged or raising of voices. I spoke with sales person one time and I called her where she informed me her manager told her they won't sell me the car. They didn't even tell me what interest rate they wanted charge. Regardless Happy Holidays. More

Greg did an excellent job at following up with me during my decision about trading in my truck and finding a car that would be perfect for me. I started looking in July and was extremely patient with me as my decision about trading in my truck and finding a car that would be perfect for me. I started looking in July and was extremely patient with me as it took until the end of November to find what I needed. The wait was my part as I was unsure if I did want to trade. Once I decided that I was ready I still had some additional funds that I needed. With that being said Greg continued to be patient with me and continued to check in with me and let me know that he would be there when I was ready. He wasn't pushy with the follow ups and was pleasant. It was his follow up that brought me to having that feeling of more than just a customer and did care. I stayed with with him as I felt my loyalty was with him. I plan on using him in the future for any car purchase and will refer my friends to him also. Great job Greg! your service and kindness has shown More

I have always been very pleased with the service from Lou Fusz, but this time was a disappointment. After having spend $1500 on maintenance and new tires in early November, our 2017 Focus would not start. Fusz, but this time was a disappointment. After having spend $1500 on maintenance and new tires in early November, our 2017 Focus would not start. We had called AAA who checked the batter and said it was okay. I had an appointment for November 18, I dropped my car early (11/16) but it was not even looked at until the 28th. When I received a call from the service department, they stated that the car would not start. There was something running when the car was turned off draining the battery, they found that and made the repair. That was covered by an extended warranty. So we ended up paying over $500 for a new battery and a $100 co-pay. I am very disappointed that we had to pay a $180 diagnostic fee, be without our car for 10 days for what should have been 2 day $300 repair. More

They were able to get me an appointment sooner than other dealers but only because they're dishonest about when your vehicle will be serviced and how long they will need it. Total lack of communication and d dealers but only because they're dishonest about when your vehicle will be serviced and how long they will need it. Total lack of communication and didn't even fix the issues UNDER WARRANTY that the truck was taken in for. More

Greg and Collin are both knowledgeable and professional to work with. I would recommend them both if you are looking to purchase your next vehicle. to work with. I would recommend them both if you are looking to purchase your next vehicle. More

Everything went all well in purchasing my first car. Bijan and his team got me the best deal possible and the service was wonderful. I highly recommend Lou Fusz Ford if your looking to buy a car. Bijan and his team got me the best deal possible and the service was wonderful. I highly recommend Lou Fusz Ford if your looking to buy a car. More

Everything was as promised. Service was quick and clean with no additional problems detected. Great job. Service was quick and clean with no additional problems detected. Great job. More

I usually don't write reviews and really don't like the car buying experience from most dealerships, BUT the experience I had from Lou Fusz was absolutely amazing. I found the truck on the web site, it was car buying experience from most dealerships, BUT the experience I had from Lou Fusz was absolutely amazing. I found the truck on the web site, it was priced the same when I walked into the dealership, which usually don't happen. Most of the time I get the "bait and switch" tactic, so I am very skeptical. I was met in the lot by Paul Parker, and I was the only object in his frame of mind the entire time I was at the store. He took very good care of my wife and I and was extremely friendly and professional. I am very happy with the deal I got and am very happy with the truck I purchased. The entire process was extremely low key, unpressured and up front with nothing hidden in the background. I was treated like a king by every single person I met. Very impressed and I will definitely be a returning customer! Thank you, Lou Fusz, Paul Parker and Bryan Anderson! More