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Lou Fusz Ford

Chesterfield, MO

4.6
2,238 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,238 reviews

March 02, 2024

Very helpful and explained everything Kept me updated about my car, explained what was wrong, took me at the last min as well which was really nice of them. More

by abierisa5
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 05, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service staff was able to go above and beyond for you!

March 02, 2024

Battery tested low it was tested again at the dealership still tested low and was replaced More

by jg3042
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 05, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service staff was able to take care of your issues with your battery. Thanks for the review!

March 01, 2024

Always a great experience. I'll be back time and time again Happy with the service. More

by brentmellenbruch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
March 01, 2024

Excellent service with great people who were very friendly, knowledgeable, and professional Thanks for everything! More

by bigalrivera
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
Mar 01, 2024 -

bigalrivera responded

Fantastic place to do business! Made it easy to understand what all was happening and I felt no pressure to do one thing or another.

February 29, 2024

Brandon is always the best in explaining any services that the truck needs and why it's needed. He also does a great job of keeping me updated throughout the service process. More

by trpbgy7
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 29, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that Brandon was able to take care of you and your truck!

February 29, 2024

They were very responsive and a pleasure to deal with. Great customer service! Luke was a true professional. More

by john.moore816
Recommend Dealer
Yes
Employees Worked With
Luke Hardin, Luke Hardin
Feb 29, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We're happy to hear that Luke was able to take care of your needs!

February 29, 2024

The dealer did not tell me the truck had 3800 miles on it until 2 days before i was picking it up the website said 199 miles. Plus the truck had serveral scratches on it. I paid for a bed liner and they orde More

by rick2102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luke Hardin, Luke Hardin
February 29, 2024

The guy I worked with during our visit did a fantastic job. He kept me informed during my visit and he answered all of my questions. He did a great job!!! Your "Rate People You Worked With" section More

by rappsoccer6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Greg in the Service Department
Feb 29, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department was able to take care of your needs!

February 29, 2024

Rick was excellent and patient with me. Delivery service was great. Thank you Lou Fuse for all you do. And thank you Rick More

by claudewking
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 29, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that Rick was able to take care of you! Thank you for the review!

February 25, 2024

Rick was very courteous and kept me informed throughout the process. Rick should get a raise! More

by rob
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 26, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to take care of you! Thank you for the review!

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