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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 18, 2023

The service center guys were great. Brandon was a big help. I will be back for all my needs for my Ford. More

by claudewking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Jan 20, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

January 18, 2023

They were extremely helpful in assisting us to get the car we wanted. to me they went above and beyond for us. More

by bunks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Woods
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Jan 20, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

January 17, 2023

Very friendly and fast experience. Thank you for the professionalism and care of my vehicle. More

by bbufalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jan 20, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

January 17, 2023

Great service from Ford and my service advisor. Would definitely recommend this dealership to anyone More

by e.sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niky Kasman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Parker, Paul Huch, John Dolan, Abigail Fox
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Jan 20, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

January 17, 2023

Lou Fusz was awesome to work with, specifically salesman Paul and Brian on finance. Easiest car deal I've ever done; very understanding, patient and helpful. Would highly recommend and will return for futu More

by Bethany Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Parker, Bryan Anderson
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Jan 20, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

January 17, 2023

Professional and efficient. Thank you for your service. Brad , was exceptional and got my car service in record time, plus I got a coupon for a free car wash! Thank you Brad!!! More

by ANDREACRAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in the service department.
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Jan 20, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

January 13, 2023

Working with Rick Dana and Dan Hoeflinger couldn't be better. Both are extremely knowledgeable, diligent and personable. If it wasn't for them I may even consider a change to GM! More

by ENRUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dana
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Jan 13, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

January 13, 2023

Very Courteous. Was able to check my car in early due to another apt. Appreciated the Car Wash Coupon received. More

by cjmhack654
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Jan 13, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

January 12, 2023

I was very pleased with the safety recall work they performed. The service writer was very polite and courteous and offered me a ride home due to the length of time necessary to complete the two recall More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jan 13, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

January 11, 2023

Everyone went above and beyond management and tech included! Management (Brad I believe was his name) kept me informed of what was going on with my car. I was informed the tech stayed late to fix my c More

by Mistyburtonrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf and Dan Obrecht
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Jan 13, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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