Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,251 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,251 reviews

January 27, 2023

Friendly and competent staff. Clean facilities. Excellent service. As I am transferring from Lou Fusz Highland, I felt I received the same service level. More

by Lynnmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Middendorf
Report | Print
Jan 27, 2023 -

Lynnmorton responded

👍

January 25, 2023

We bought our vehicle from Abigail Fox at Lou fusz in Chesterfield. She was very pleasant and very knowledgeable. If you want a Ford go see Abigail Fox!!! Five stars all the way.🌟🌟🌟🌟🌟 More

by Hembrock5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
Report | Print
Jan 26, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

January 25, 2023

Great customer service! experience was quick and efficient. I would definitely recommend friends. Thank u More

by AREA0435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy
Report | Print
Jan 26, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

January 21, 2023

Was in out with my new car in no time. The people were great and so was the service. More

by Kswhayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
Report | Print
Jan 23, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

January 20, 2023

Lou Fusz went above and beyond to make sure my issue was addressed in a timely manner. More

by Mmattson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dolan
Report | Print
Jan 23, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

January 20, 2023

Great service, everything was scheduled in, advanced and ready when we got there. An up-sale was attempted which is annoying, but expected. The service agent wasn’t pushy about it though. More

by Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember, but they aren’t listed
Report | Print
Jan 23, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

January 19, 2023

Great customer service . Despite putting down a larger payment than we initially anticipated. We didn’t feel pressured into making that decision . More

by dorothyrupert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Jeff Ream, Greg Andert
Report | Print
Jan 20, 2023 -

Lou Fusz Ford responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

January 18, 2023

They were extremely helpful in assisting us to get the car we wanted. to me they went above and beyond for us. More

by bunks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy
Report | Print
Jan 20, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

January 18, 2023

The service center guys were great. Brandon was a big help. I will be back for all my needs for my Ford. More

by claudewking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
Jan 20, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

January 17, 2023

Lou Fusz was awesome to work with, specifically salesman Paul and Brian on finance. Easiest car deal I've ever done; very understanding, patient and helpful. Would highly recommend and will return for futu More

by Bethany Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Parker, Bryan Anderson
Report | Print
Jan 20, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

1
...
46
47
48
...
226