
Lou Fusz Ford
Chesterfield, MO
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Had my vehicle for nearly 4 weeks to fix a rattle. I had to call it I would not receive any update on my vehicle repair, that process involved called 2 or 3 times before anyone that was associated wit I had to call it I would not receive any update on my vehicle repair, that process involved called 2 or 3 times before anyone that was associated with my vehicle could get on the phone. Truly ridiculous service. Finally I asked for a new tire to replace the right rear tire that had a big plus sticking out the sidewalk, instead they replaced the right front tire that was nearly new and had no damage. More
Machaela Byrne did a great job and kept informed. Because of her timely update I got the tesla there. Also the finance manager, who is new at his job, did a wonderful job! Because of her timely update I got the tesla there. Also the finance manager, who is new at his job, did a wonderful job! More
I brought my car on for warranty repair. I really didn't communicate with the service department much. Really have no opinion. You keep sending me texts asking to complete the survey...this I really didn't communicate with the service department much. Really have no opinion. You keep sending me texts asking to complete the survey...this is just my attempt to make it stop. Haha More