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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,251 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

March 18, 2023

Very professional team they get you in and out. Also keep you informed about your service. More

by nannawithNannainton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Merz
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Mar 20, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

March 18, 2023

Greg was very detailed and helpful. Bijan in the finance department was quick and efficient. Both explained everything thoroughly. More

by ewilderman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Greg Andert
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Mar 20, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 15, 2023

Lou fusz has great service advisors . I always get great service when I bring my Explorer there for service . Rick Dana is exceptional, an professional More

by robert_gross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana I great, Scott Fritts, Kevin Montagne, Jamie Stocks
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Mar 15, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 14, 2023

It didn't take all day to purchase the vehicle. It was a pleasant car buying experience. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Machaela Bryne
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Mar 14, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 11, 2023

The whole experience was awesome The remainders, the service people and the shuttle driver all were polite More

by GOLFNDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 14, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 11, 2023

Service and people were very nice but an hour and 40 minutes for an oil change when I had an appointment is too long More

by christianhon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Mar 14, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

March 09, 2023

Great Service Manager! ! Very knowledgeable and friendly. Will get all my done here going forward. More

by kmccormick3432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Noles
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Mar 09, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 09, 2023

Service department is easy to work with from ease of scheduling online to working with the service tech after drop off. More

by Monica B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department/ Brandon
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Mar 09, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 09, 2023

Very courteous. They take the time to fully explain what will be done and give recommendations for other items for preventative maintenance without seeming pushy. More

by rick.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in service department
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Mar 10, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

March 09, 2023

Brad is great! He reviews in details what I need to know and answers all my questions thoroughly. More

by JAY_MEE_CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service Dept.
Report | Print
Mar 10, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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