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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
April 05, 2023
Courteous and prompt sevice. Not sure about having to write so many wirds. Come o Not sure about having to write so many wirds. Come o More
by tjwidlacki
Verified CustomerEmployees Worked With
March 31, 2023
Rey helpful. Answered all my questions. Very. Very, very, very, very, very, very, very good Answered all my questions. Very. Very, very, very, very, very, very, very good More
by mrkicksbutt
March 31, 2023
Took my 2022 ford bronco in to be repaired. Rear ended. Paid for new bumper and sensor. Wrong sensor installed and bumper did not get replaced. Still same damaged bumper. To top it all off the Rear ended. Paid for new bumper and sensor. Wrong sensor installed and bumper did not get replaced. Still same damaged bumper. To top it all off the the bumper I didn’t get is for a 2021 badlands. I have a 2022 outer banks tech #715 Mark probably ordered wrong bumper and realized when it came it and put the old damaged bumper on thinking we wouldn’t notice. Makes me wonder about the sensor??? That’s a weird blue when all my sensors are black!!!! Second no check for alignment issues was done. The reflector light is still cracked. Makes me question what other shady stuff goes on at this dealership, here I thought I was doing the right thing by having a Ford company repair it. Just looked up the codes for sensor part like I did the bumper and guess what!!! IT DOES NOT FIT A 2022 outer banks bronco… almost tempted to call better business bureau and let them know what kind of services are being provided or should I say not provided. Very shady tech you have representing your company!!! More
by jj_mott74
Employees Worked With
Tech 715 Mark is terrible
March 25, 2023
Machaela was great to work with on the purchase of our used vehicle. Her customer service and professionalism were top notch before, during, and even after the sale. The finance person and management were used vehicle. Her customer service and professionalism were top notch before, during, and even after the sale. The finance person and management were great too. No pressure, fair negotiating, and great service. We had a fairly minor but expensive issue with the car come up after we bought it and Lou Fusz did not hesitate to make it right. More
by vavery12
Employees Worked With
March 25, 2023
Excellent customer service from start to finish. A very courteous and friendly staff that made for an exceptional experience. The work was completed in a timely manner with helpful updates throughou A very courteous and friendly staff that made for an exceptional experience. The work was completed in a timely manner with helpful updates throughout the process. More
by danryan1951
Employees Worked With
The service department team.
March 24, 2023
Loved the valet service and checking in the vehicle and receiving was very convenient. My only disappointment was no complimentary washing or vacuuming. We own a Subaru as well and they always clean and va receiving was very convenient. My only disappointment was no complimentary washing or vacuuming. We own a Subaru as well and they always clean and vacuum out the car. I would think Ford would provide the same service since the cost of vehicle is double a Subaru More
by dstinnet
Employees Worked With
Na
March 23, 2023
Brad was amazing! He was knowledgeable and helpful and assisted me throughout the process. Lou Fusz staff was amazing. David M. was also great, as he provided me sh He was knowledgeable and helpful and assisted me throughout the process. Lou Fusz staff was amazing. David M. was also great, as he provided me shuttle to and from the dealership. More
by fatin1998
Employees Worked With
Brad and Daniel
