
Lou Fusz Ford
Chesterfield, MO
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Machaela was great to work with on the purchase of our used vehicle. Her customer service and professionalism were top notch before, during, and even after the sale. The finance person and management were used vehicle. Her customer service and professionalism were top notch before, during, and even after the sale. The finance person and management were great too. No pressure, fair negotiating, and great service. We had a fairly minor but expensive issue with the car come up after we bought it and Lou Fusz did not hesitate to make it right. More
Excellent customer service from start to finish. A very courteous and friendly staff that made for an exceptional experience. The work was completed in a timely manner with helpful updates throughou A very courteous and friendly staff that made for an exceptional experience. The work was completed in a timely manner with helpful updates throughout the process. More
Loved the valet service and checking in the vehicle and receiving was very convenient. My only disappointment was no complimentary washing or vacuuming. We own a Subaru as well and they always clean and va receiving was very convenient. My only disappointment was no complimentary washing or vacuuming. We own a Subaru as well and they always clean and vacuum out the car. I would think Ford would provide the same service since the cost of vehicle is double a Subaru More
Brad was amazing! He was knowledgeable and helpful and assisted me throughout the process. Lou Fusz staff was amazing. David M. was also great, as he provided me sh He was knowledgeable and helpful and assisted me throughout the process. Lou Fusz staff was amazing. David M. was also great, as he provided me shuttle to and from the dealership. More
Never really got a full explanation of what was wrong and I had call when the car was done. I was told after I called it was done over an hour ago. I had call when the car was done. I was told after I called it was done over an hour ago. More