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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,251 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

April 23, 2023

Made the purchase very easy and quickly for being out of state thank you Lou More

by donbucy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Schroeder sales *****, Grant Woods, Bijan Porshahidy
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Apr 25, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 22, 2023

Listened to my concerns and made suggestions for service on my truck Advisor was very helpful. More

by Kurtzang@me.com
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 22, 2023 -

Kurtzang@me.com responded

Advisor was very helpful

April 22, 2023

Greg was awesome ! He was responsive to cost questions and not high pressure .Greg made the car purchasing process less stressful and seamless More

by ajdsnbake2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
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Apr 25, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 22, 2023

I was able to schedule service on line with conformation of date and time. Service was fast and waiting area was clean and accommodating. More

by JBGOULD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Apr 25, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 15, 2023

bait and switch on vehicles purchased new vehicle it was dirty when I picked it up wasn't prepped properly More

by kevols@live.com
Recommend Dealer
No
Employees Worked With
Brad Greene, Brad Greene
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Apr 17, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 15, 2023

Service quick and everying was kind, curtious and helpful. Have used Lou Fusz Ford in the past and will continue to use them. More

by CSTELLERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 17, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

April 15, 2023

Great service again. In and out as promised. Ready to help every time. Will be back the next time we need service. More

by GroverSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 17, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

April 13, 2023

Great experience, easy to deal with. Explained all added services before the start of appointment More

by Jonathanpier13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stahl
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Apr 17, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 12, 2023

They were helpful in finding a vehicle in my price range. The sales woman (Machaela Byrne) we very friendly and had good customer service. More

by Bwesleymedia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
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Apr 13, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

April 12, 2023

My experience was great! Everything was quick and painless and the rental car was very nice! More

by MRSWHITE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaqueline in service and Zach Kroll and the two ladies in your rental department. And you guy who drove me to work and picked me up is so nice!!
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Apr 13, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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