Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,243 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,243 reviews

April 12, 2023

They were helpful in finding a vehicle in my price range. The sales woman (Machaela Byrne) we very friendly and had good customer service. More

by Bwesleymedia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
Report | Print
Apr 13, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

April 12, 2023

My experience was great! Everything was quick and painless and the rental car was very nice! More

by MRSWHITE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaqueline in service and Zach Kroll and the two ladies in your rental department. And you guy who drove me to work and picked me up is so nice!!
Report | Print
Apr 13, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 11, 2023

Every-time i come in for my routine service it’s always Easy ,quick ,and efficient! Friendly & easy going employees! More

by Alo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 13, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 11, 2023

Do not take your Ford vehicle here! The service department is inadequate at best! My daughter made an appointment a month ago to have a recall item taken care of and to also have a fe More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Apr 13, 2023 -

Lou Fusz Ford responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

April 08, 2023

The process was fast, efficient, and painless on my end. The dealer was also willing to work with me entirely over the phone due to my distance More

by Weston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Greg Andert
Report | Print
Apr 10, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 07, 2023

I was able to schedule an oil change next day. The facility was clean and the staff was friendly. More

by lcpl_loreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 10, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 06, 2023

Brad was very pleasant and thorough! I appreciated that the work was done ahead of schedule. More

by EMMERS8542
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Middend
Report | Print
Apr 10, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 05, 2023

Courteous and prompt sevice. Not sure about having to write so many wirds. Come o More

by tjwidlacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
Report | Print
Apr 06, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 05, 2023

Got my trucks oil changed quickly and painlessly. Offered extra maintenance but wasn’t necessary this time More

by bhuseman1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacklyn
Report | Print
Apr 06, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 05, 2023

I patronize this dealership because I trust it to care for my vehicle and keep it operating safely. More

by Escape
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
Report | Print
Apr 06, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

1
...
39
40
41
...
225