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Lou Fusz Ford

Chesterfield, MO

4.6
2,243 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,243 reviews

April 26, 2023

The EASIEST/BEST car buying experience ever! Michaela was outstanding— DO NOT lose this girl. I don’t remember the manager’s name, I think it was Christopher, but he was super friendly as well. More

by marinemanma2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anya , Bijan Porshahidy, Machaela Bryne
May 01, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 26, 2023

Greg Andert our salesmen was wonderful very knowledgeable and on the vehicle and sale process. I will use him for our next purchase. He exceed my expectations. The finance manager Bijin was excellent and w More

by Kirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Greg Andert
May 01, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 23, 2023

Made the purchase very easy and quickly for being out of state thank you Lou More

by donbucy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Schroeder sales *****, Grant Woods, Bijan Porshahidy
Apr 25, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 22, 2023

Listened to my concerns and made suggestions for service on my truck Advisor was very helpful. More

by Kurtzang@me.com
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 22, 2023 -

Kurtzang@me.com responded

Advisor was very helpful

April 22, 2023

Greg was awesome ! He was responsive to cost questions and not high pressure .Greg made the car purchasing process less stressful and seamless More

by ajdsnbake2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
Apr 25, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 22, 2023

I was able to schedule service on line with conformation of date and time. Service was fast and waiting area was clean and accommodating. More

by JBGOULD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 25, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 15, 2023

bait and switch on vehicles purchased new vehicle it was dirty when I picked it up wasn't prepped properly More

by kevols@live.com
Recommend Dealer
No
Employees Worked With
Brad Greene, Brad Greene
Apr 17, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 15, 2023

Service quick and everying was kind, curtious and helpful. Have used Lou Fusz Ford in the past and will continue to use them. More

by CSTELLERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 17, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

April 15, 2023

Great service again. In and out as promised. Ready to help every time. Will be back the next time we need service. More

by GroverSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 17, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

April 13, 2023

Great experience, easy to deal with. Explained all added services before the start of appointment More

by Jonathanpier13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stahl
Apr 17, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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