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Lou Fusz Ford

Chesterfield, MO

4.6
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

May 18, 2023

Great but I hate taking surveys. My experience was better than expected. Thank you Dan! More

by Thor@ingenium-inc.com
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Dan Hoeflinger
May 19, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 17, 2023

They were very quick and had it done within an hour. On top of that they rick was super friendly and got us through all the paper work fast. I appreciate there timeliness as we all have other things we More

by emily.farris.ef@gmail.com
Recommend Dealer
Yes
Employees Worked With
Rick
May 19, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 17, 2023

Service Staff are always friendly and professional in their interactions with customers. Service was completed in a timely manner. Rick was excellent on his communication Would highly recommend. Sale More

by Mdoug.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Collin Schroeder
May 19, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 16, 2023

I did not have an appointment and they squeezed me in in a couple days which I appreciated. More

by rjacobsmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher
May 16, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

May 13, 2023

Great. Got a rental Kept in touch with me to tell me where they were at in the repair More

by Azarnoosh Ashrafzadeh
Recommend Dealer
Yes
Employees Worked With
Rick
May 15, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 12, 2023

Always a pleasant experience. I feel like they have my best interests at heart concerning my vehicle More

by Kurt@fmsfurniturereps.com
Recommend Dealer
Yes
Employees Worked With
Rick Dana
May 12, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 12, 2023

Easy buying experience. Everyone was extremely knowledgeable and accommodating. In and out in a fraction of the time compared to previous dealers. More

by kbartlett79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Machaela Bryne
May 12, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 10, 2023

Great customer service, quick process to get my car Very friendly and worked hard to find the car I wanted More

by mcniffcm98@gmail.com
Recommend Dealer
Yes
Employees Worked With
Greg Andert
May 10, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 08, 2023

Very helpful, sent me a video of the vehicle explaining the different features, no pressure sales...all in all just a great experience! More

by Sjhensley60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Collin Schroeder
May 10, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 05, 2023

Colin was so helpful, he sent me a video about the vehicle, the whole experience was excellent, start to finish....5 star service. Couldn't be happier... More

by Sjhensley60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Collin Schroeder
May 05, 2023 -

Sjhensley60 responded

Outstanding work from start to finish, friendly, courteous, and very knowledgeable.

May 05, 2023 -

Sjhensley60 responded

Colin Schroder had the answers to all my questions

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