Back

Lou Fusz Ford

Chesterfield, MO

4.6
2,243 Reviews

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,243 reviews

May 08, 2023

Very helpful, sent me a video of the vehicle explaining the different features, no pressure sales...all in all just a great experience! More

by Sjhensley60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Collin Schroeder
May 10, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 05, 2023

Colin was so helpful, he sent me a video about the vehicle, the whole experience was excellent, start to finish....5 star service. Couldn't be happier... More

by Sjhensley60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Collin Schroeder
May 05, 2023 -

Sjhensley60 responded

Outstanding work from start to finish, friendly, courteous, and very knowledgeable.

May 05, 2023 -

Sjhensley60 responded

Colin Schroder had the answers to all my questions

May 04, 2023

Machaela Byrne, is the sales person to ask for! Extremely knowledgeable about the products and goes the extra mile to guarantee customer satisfaction! Machaela and Bijan were very nice, personable, More

by Qiqn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy, Machaela Bryne
May 05, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 04, 2023

Machaela Byrne was a great salesperson, very knowledgeable, personable and worked very hard to find the right vehicle for us. Will definitely go back for our next vehicle. More

by Qiqn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Byrne, Bijan Porshahidy, Jeff Ream
May 05, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 03, 2023

4 The entire staff was friendly and addressed my needs. They seem to work together as a team well. My salesperson, Alondra was spectacular. No pressure sales tactics. Very responsive to electronic communic More

by joshhanks5@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
May 04, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 02, 2023

The sales, finance and management team were very accommodating to my needs. They thoroughly explained all aspects of the vehicle I purchased. More

by cmfstl92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Grant Woods, Jeff Ream, Greg Andert
May 04, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 28, 2023

I checked in after hours, but truck wasn't looked at for several days. I was given a phone number to text but no one ever answered the texts. I was told after parts were ordered it would hopefully be ready More

by Jocr102@bellsouth.net
Recommend Dealer
Yes
May 01, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 28, 2023

Collin Schroeder did a great job assisting with my out of state car purchase. He provided close up video and pictures of the vehicle to help me better understand the status of the car. When I arrived at the More

by kakelley6111
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
May 01, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

April 27, 2023

Everyone was great to work with. No pressure sales and closing the sale. Would work with them again. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Jeff Ream, Greg Andert
May 01, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

April 26, 2023

Brad lied and tried to overcharge I think I covered it Blah blah blah blah More

by KSUFAN88@CHARTER.NET
Recommend Dealer
No
Employees Worked With
Brad
May 01, 2023 -

Lou Fusz Ford responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

...
38
...