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Lou Fusz Ford

Chesterfield, MO

4.6
2,243 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,243 reviews

May 22, 2023

Brad was great at keeping me informed. Your senior service technician did an amazing job and saved me some headaches. More

by Egoly5215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
May 22, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 21, 2023

This dealership is to be commended for the integrity of the professional’s who dealt with me who made me comfortable in trusting them to take care of my personal interests for a car suitable for my need a More

by barbarag_5786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Parker, Jeff Ream
May 22, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 18, 2023

Great but I hate taking surveys. My experience was better than expected. Thank you Dan! More

by Thor@ingenium-inc.com
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Dan Hoeflinger
May 19, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 17, 2023

They were very quick and had it done within an hour. On top of that they rick was super friendly and got us through all the paper work fast. I appreciate there timeliness as we all have other things we More

by emily.farris.ef@gmail.com
Recommend Dealer
Yes
Employees Worked With
Rick
May 19, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 17, 2023

Service Staff are always friendly and professional in their interactions with customers. Service was completed in a timely manner. Rick was excellent on his communication Would highly recommend. Sale More

by Mdoug.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Collin Schroeder
May 19, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 16, 2023

I did not have an appointment and they squeezed me in in a couple days which I appreciated. More

by rjacobsmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher
May 16, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

May 13, 2023

Great. Got a rental Kept in touch with me to tell me where they were at in the repair More

by Azarnoosh Ashrafzadeh
Recommend Dealer
Yes
Employees Worked With
Rick
May 15, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 12, 2023

Always a pleasant experience. I feel like they have my best interests at heart concerning my vehicle More

by Kurt@fmsfurniturereps.com
Recommend Dealer
Yes
Employees Worked With
Rick Dana
May 12, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 12, 2023

Easy buying experience. Everyone was extremely knowledgeable and accommodating. In and out in a fraction of the time compared to previous dealers. More

by kbartlett79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Machaela Bryne
May 12, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 10, 2023

Great customer service, quick process to get my car Very friendly and worked hard to find the car I wanted More

by mcniffcm98@gmail.com
Recommend Dealer
Yes
Employees Worked With
Greg Andert
May 10, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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