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Lou Fusz Ford

Chesterfield, MO

4.6
2,243 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,243 reviews

June 17, 2023

Lou Fusz made is easy to purchase a vehicle. Everyone was very helpful and knowledgeable More

by cjw1056
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Cory Laneman
Jun 19, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 17, 2023

They missed an inspection but corrected their mistake to my satisfaction. Overall things went well. More

by Timhentchel
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 19, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 16, 2023

Rick Dana takes care of me. Has been for years. This was warranty recall work. More

by Abksr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 19, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 15, 2023

Buying a car virtually in itself is scary. . Greg A. made me feel reassured and comfortable .. He gave everything i needed .He was open and honest and trustworthy..he gave me . full complete d More

by carolrstewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
Jun 19, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 14, 2023

Fast enough. Work well done Conscientious staff. Friendly, courteous, professional. Timely service while waiting. Timely service; did not have to wait long. More

by metromystic
Recommend Dealer
Yes
Jun 19, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 08, 2023

Always great service. I feel the staff is considerate of the customer and the location is convenient. More

by sharonmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fritts, Kevin Montagne, Jamie Stocks
Jun 08, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 08, 2023

Service was quick and efficient. Service agent was friendly and knowledgeable. Thank you very much! More

by jarbuszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 09, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 07, 2023

Brandon did great by letting me know that the mechanic was not in the day I dropped my box truck off. Since it’s my only delivery truck he knew I needed it and it would be better to let me know to grab it More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 07, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

June 07, 2023

Brandon went way out of his way to make sure I was taken care of! More

by Dave.schroeder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon piel
Jun 07, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 07, 2023

Incredibly easy process with the whole team at this dealership. The whole team were great to work with. And we quickly reached a deal that made sense for all. More

by RealRichieRich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Heidi Hoffman, Greg Andert
Jun 08, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

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