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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

August 04, 2023

Service tech did not add required amount of oil. I had to return to dealership. More

by bgx2sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for bringing this to our attention. The safety of our customers is a top priority here, and we will be passing your message alone to management. We hope to see you in our store in the future!

August 04, 2023

Rick was very helpful and informative on the changes that were being done and I appreciate the whole teams quick work More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 03, 2023

Very helpful and want to help their customers, I bought my last 2 vehicles from Fusz and will continue in the future. More

by cooper.daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Roemer 5 Stars, John Stahl
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Aug 04, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 03, 2023

They were great to work with. I ordered a bronco through them. They communicated all the updates along the way. I worked with Greg and I couldn’t have been happier More

by Seth R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 29, 2023

Very professional and friendly when setting up the appointment. Always great work, very trustworthy every time More

by CRM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jul 31, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 28, 2023

My service writer was timely, extremely thorough, and very friendly. Overall, it was a great first experience. Definitely will be back. More

by barbrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
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Jul 31, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 28, 2023

Easy to work with and felt no pressure to buy but did have to secure my own rate at a lower rate than what the dealer found. More

by ryanmcgaughey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

July 27, 2023

Everyone was very accommodating and pleasant to work with. Greg Andert went out of his way to help us find the right vehicle for our needs. More

by wdrnec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
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Jul 31, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 25, 2023

Lou Fusz Ford in Chesterfield is awesome. Their service department is outstanding. In particular, Brad M. is first-rate. Brad is very customer friendly, knowledgeable, professional, and f More

by Court reporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad M. in the service department.
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Jul 25, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 23, 2023

They was so awesome Listen to what I wanted and what I needed and got it for me. Thanks love you for the great job you’re the best.👍 More

by nickicarter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Woods
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Jul 24, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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