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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,251 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

August 08, 2023

Rick has always been kind and helpful. He’s very generous answering my silly questions. More

by lisawille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service Department
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Aug 08, 2023 -

lisawille responded

Rick at Lou Fou

August 08, 2023

THE WHOLE CREW WERE VERY GOOD AND NICE. ESPECIALLY CORY LANEMAN,LUKE HARDIN AND SHANE IN FINANCE. More

by KWESTRICH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Hoffman, Scott Fritts, Cory Laneman, Luke Hardin
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Aug 10, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

August 07, 2023

Our most recent experience was to replace a vehicle. Lou Fusz was very helpful and easy to work with. More

by ROBREVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn (don’t have her last name), Greg Andert
Report | Print
Aug 10, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 07, 2023

Great people. Great price. Honest answers. Speedy delivery. Easy purchase. All that could be expected from a great dealership and it was all done from hundreds of More

by dc.baller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy, Cory Laneman
Report | Print
Aug 10, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 06, 2023

It was quick and easy the manager even went above and beyond and got a lower interest rate for me!! Overall great dealership in my eyes More

by kmcleod366
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy
Report | Print
Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 06, 2023

Never had to pay $50,00 for tire rotation with a lube, oil and filter. More

by Kcsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

August 05, 2023

My wife searched for a car to replace the one we had just lost, due to a flooded parking lot. She had called and talked to Michaela, she was very helpful listening to our automotive woes. Then getting the More

by joemech171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
Report | Print
Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 04, 2023

Rick was very helpful and informative on the changes that were being done and I appreciate the whole teams quick work More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 04, 2023

Service tech did not add required amount of oil. I had to return to dealership. More

by bgx2sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Aug 10, 2023 -

Lou Fusz Ford responded

Thank you for bringing this to our attention. The safety of our customers is a top priority here, and we will be passing your message alone to management. We hope to see you in our store in the future!

August 03, 2023

Very helpful and want to help their customers, I bought my last 2 vehicles from Fusz and will continue in the future. More

by cooper.daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Roemer 5 Stars, John Stahl, Machaela Bryne
Report | Print
Aug 04, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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