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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,242 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,242 reviews

August 26, 2023

They are the best. Never have to wait too long for.my car to be fixed. More

by lrmntgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Jerry Paule, John Stahl, Bijan Porshahidy, Heidi Hoffman, Paul Huch, Kevin Montagne, Niky Kasman
Report | Print
Aug 28, 2023 -

Lou Fusz Ford responded

We want to express our appreciation for taking the time to share your store experience. We're thrilled to have been able to offer you a wonderful time. Looking forward to your next visit!

August 25, 2023

Very professional employees. They go above and beyond to care for their customers. Quite compassionate to a senior citizens needs. I truly appreciated the availability of the va More

by NREITZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department BRANDON
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Aug 28, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 25, 2023

Everything was good but took three weeks to get truck after buying it had electrical issues More

by jr8224
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon , Bijan Porshahidy, Luke Hardin
Report | Print
Aug 28, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

August 24, 2023

The salesman and finance manager I worked with were honest and easy to work with. They had my new truck ready to go and treated me fairly on my trade in More

by swscott77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
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Aug 24, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

August 24, 2023

Lou Fusz Ford always does a great job. I have been go there for over twenty years with no problems. Just good reliable service every time. More

by jerrypaule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Caragher, Eric Mertz
Report | Print
Aug 25, 2023 -

Lou Fusz Ford responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 23, 2023

Machaela was a great point of contact and provided excellent service. The process was smooth and other than some pressure to close the sale immediately, we were very happy. More

by PTAYLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory Laneman, Machaela Bryne
Report | Print
Aug 24, 2023 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

August 23, 2023

Very professional and willing to work with us! So glad we chose to go to Lou Fusz! More

by DZerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Laneman, Luke Hardin
Report | Print
Aug 24, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

August 23, 2023

In spite of poor communication on the part of Ford on a deleted option that should have been car, the dealership did a great handling this unfortunate situation the manufacturer put us in. More

by mikeballen32t
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 24, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 22, 2023

They were courteous and helpful in doing our transmission repair. I will remember their treatment of my family when I need to purchase my cars. Thank you!! More

by ROBERTJRVWILLEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Report | Print
Aug 23, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 21, 2023

Great to work with Greg Andort, they are very nice people. 10/10 recommend they are also very easy to work with. More

by Jasonjonesedu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
Report | Print
Aug 22, 2023 -

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store and with Greg. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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