Lou Fusz Ford

Another excellent service experience - quick and clean and courteous. Brad got me checked in, kept me posted about progress, and on my way. 5/5 stars, again. and courteous. Brad got me checked in, kept me posted about progress, and on my way. 5/5 stars, again. More

Was able to get my car serviced this week, They called to let me know that it was done to let me know that it was done More

Purchased a 3 year old vehicle 4 months ago. It's been in the shop twice. These were missed in the inspection before selling to us. They aren't taking accountability. Their negligence shouldn't It's been in the shop twice. These were missed in the inspection before selling to us. They aren't taking accountability. Their negligence shouldn't cost me $3,500. If you buy a Ford, don't buy from Lou Fusz. More

Had a blow out and worked me into their schedule to get the car back on the road. the car back on the road. More

It's ways from my house but it's worth the drive. I have gone to others dealerships but at best the quality of service and repairs are very bad. Every Fuze dealership that had service done on my veh I have gone to others dealerships but at best the quality of service and repairs are very bad. Every Fuze dealership that had service done on my vehicles has been nothing less than fantastic. I started with your GMC dealership but because I couldn't get my points and record of the maintenance. They referred me to Chesterfield and I wasn't disappointed. Thank you guys so much. More

The dealership was professional and courteous and efficient.What more can be said?What more? efficient.What more can be said?What more? More

Very professional …. did what another dealership couldn’t loaned me a car while mine was being worked on did what another dealership couldn’t loaned me a car while mine was being worked on More

Greg did a great job of helping me purchase my new vehicle. I was able to come in, locate the SUV I was looking for, and agree to the terms that were in my budget. Greg did not pressure me into making vehicle. I was able to come in, locate the SUV I was looking for, and agree to the terms that were in my budget. Greg did not pressure me into making a decision and was able to help me with a lower interest rate than what my bank had to offer. When I was finalizing the paperwork, Shane did not pressure me into any extended warranties or add on's that would have increased my monthly premium. Overall, it was a great experience. More

Shane, the finance guy lied to Colin prior to our sale. It wasn’t until the check was written that we asked again about the 10 year 200000 mile warranty covering the turbos he said no. He told Colin that i It wasn’t until the check was written that we asked again about the 10 year 200000 mile warranty covering the turbos he said no. He told Colin that it did cover the turbos, not once but twice and that had a huge impact on our decision to buy the vehicle. It seems that your finance guy wanted the sale to go through and didn’t think he would be caught in a lie. If I were to buy another vehicle from Lou Fusz Shane would be a huge deal breaker. I would use Colin again as we were very happy with him. Shane needs to go. More

Guys do a great job & we appreciate the outstanding service. Fusz is fantastic & terrific corporate citizen. service. Fusz is fantastic & terrific corporate citizen. More