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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,241 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,242 reviews

October 16, 2023

Great staff. This is my 4th vehicle I’ve purchased from Lou Fusz Ford. Would recommend to anyone. More

by jwatson2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy, Cory Laneman
Report | Print
Oct 18, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

October 15, 2023

Grant was so helpful, never pushy or annoying… genuinely wanted to put me in the best position with his expertise. Can’t thank him enough! More

by jstobin25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods
Report | Print
Oct 18, 2023 -

Lou Fusz Ford responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

October 15, 2023

Convenient location, friendly and helpful staff. All questions answered. Great deal of information was shared on how options work. More

by blromeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods
Report | Print
Oct 18, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 14, 2023

They made my car buying experience extremely easy and time efficient. Grant was great to work with. More

by b_slon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods
Report | Print
Oct 18, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

October 14, 2023

They were simple to set up an appointment and they did a great job. Listen to me and fixed my car in and done. More

by JENNIFERSEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure their name
Report | Print
Oct 18, 2023 -

Lou Fusz Ford responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

October 12, 2023

Check in for oil change went well. Rick Dana was polite and oil change went pretty quick. Thank youMW More

by Markwelchhandyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Oct 13, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

October 11, 2023

Amazing service and customer engagement. Exceptional pick up and drop off service for my vehicle. More

by LSL 37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn
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Oct 11, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 11, 2023

The service writers wasn’t professional, and explained everything including the price for my service, the work was performed quickly. The customer waiting area was very nice as well More

by Whtdat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Rick
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Oct 13, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

October 10, 2023

You set up my appointment unbelievably quick. I waited for my vehicle and it was done in 34 minutes. Thank you for keeping your end of the deal. I will be back! More

by kenk4888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borger
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Oct 10, 2023 -

kenk4888 responded

Yes

October 07, 2023

Straight forward, didn't add on all kinds of fees,sales man was very courtius More

by nevaada62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Greg Andert
Report | Print
Oct 11, 2023 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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