Lou Fusz Ford
Chesterfield, MO
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It takes well over 30 minutes on hold for the service department to answer their phone. Then when they do, they say they will call you right back and the never do. Brad who attended to me was great but department to answer their phone. Then when they do, they say they will call you right back and the never do. Brad who attended to me was great but communication with the service department is horrible. More
Greg was knowledgeable and so helpful in every aspect of the sale. He was excellent. While I was waiting for my Maverick, he kept me updated on its progress. Bijan was able to help in the financial area a the sale. He was excellent. While I was waiting for my Maverick, he kept me updated on its progress. Bijan was able to help in the financial area and gave detailed information on any warranty available. I felt very comfortable in my ability to make my choices. He was excellent. In general it was a pleasure purchasing the Maverick through Lou Fusz. They actually listened to me. More
The experience was great. Grant was great to talk to and even created a video to show the car was available. The financial person explained everything that was offered and exp Grant was great to talk to and even created a video to show the car was available. The financial person explained everything that was offered and explained that it was up to me to buy the extra stuff if I wanted to. Over all it was a great experience. This was my first time purchasing a car from a dealership and I would recommend the employees and would worknwith these guys again. More
We had a great experience at Lou Fusz. Their sales & finance teams we friendly and efficient. This was an overall great process and experience! Their sales & finance teams we friendly and efficient. This was an overall great process and experience! More