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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

November 23, 2023

Keep having issues. Have had to pay twice for no service done the light they said was one was not the one even on when I brought it in and had not been back on. The firs More

by ABBYLILLEY5
Recommend Dealer
No
Nov 27, 2023 -

Lou Fusz Ford responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 17, 2023

They were prompt, called me as needed. I just wish their pricing was kinder to me. More

by MARKSMYAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 21, 2023 -

Lou Fusz Ford responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

November 16, 2023

The staff was extremely friendly and helpful. The waiting room was very welcoming as well More

by lawson.andrew34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 17, 2023 -

Lou Fusz Ford responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 14, 2023

Great communication Friendly. Easy to work with. Reasonably priced Always a great place to take my cars More

by Matt V
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 10, 2023

Very efficient, service appointment was on time, friendly and very knowledgeable staff, would highly recommend More

by Suzykute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Laneman
Nov 15, 2023 -

Lou Fusz Ford responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 10, 2023

Kind, helpful and not pushy! The dealership staff was accommodating, kind, helpful, and wants the best for their customers. I highly recommend More

by chloewhisenhunt8
Recommend Dealer
Yes
Employees Worked With
Alondra
Nov 15, 2023 -

Lou Fusz Ford responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 09, 2023

Fast, helpful, easy This dealership was great! Greeting me as I walked in and offer me something to drink. Everyone who I dealt with was very helpful and friendly. More

by fields.tyrese03
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijan Porshahidy
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

November 09, 2023

Excellent and friendly service. Definitely recommend fusz Ford service dept. Completed repairs as scheduled. Great job! More

by MICHAEL.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 Service advisors
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 09, 2023

It was a great experience I would highly recommend It was a great experience. I would recommend anyone looking for a car or truck to go to Lou Fusz. They are wonderful to deal with More

by patkennedy02
Recommend Dealer
Yes
Employees Worked With
Drew
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 09, 2023

Great service and communication. Went the extra mile to get it fixed quickly so I could make my trip More

by Amoore101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 15, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

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