Lou Fusz Ford
Chesterfield, MO
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My wife and I met with Jerry Paule when we decided to purchase a new truck. Jerry took the time to review the various models and options available on each model. When we decided what we wanted Jerry foun purchase a new truck. Jerry took the time to review the various models and options available on each model. When we decided what we wanted Jerry found a truck in the area that matched our needs and we had our new truck within a few days. We'll definitely see Jerry for our next vehicle purchase. More
I came in a few days ago to have something checked and the service advisor (don't remember his name, it was not Mr. Flynn) really came across as not caring. "Dont't have time to look at it today. Here's the service advisor (don't remember his name, it was not Mr. Flynn) really came across as not caring. "Dont't have time to look at it today. Here's my card call and schedule an appointment". I thoughr I'd give them another shot. I came in today and Mr. Flynn and Mr. Decker took care of the problem within and hour and both were very professional and courteous. I realize that at times you are very busy and maybe today I hit it at the right time but the initial service advisor came across as being rather brusque. More
Andy Eldridge was the most profeesional and knowledgeable salesman that I have worked with when it comes to trucks. Not only did he know the Ford truck line but he was well versed in the competion as well. I salesman that I have worked with when it comes to trucks. Not only did he know the Ford truck line but he was well versed in the competion as well. I think he knew so much about the competative makes because he sales those makes as well. I would definantley encourage anyone looking for a truck to go see Andy for any of their truck needs. More
Working with Kevin Barry was a great experience. He was knowledgeable about not only the veicles I was interested in, but all of the required paperwork involved with purchasing a vehicel. There is no doubt knowledgeable about not only the veicles I was interested in, but all of the required paperwork involved with purchasing a vehicel. There is no doubt that I will once again "Choose Fusz" and Kevin Barry for my future vehicle purchases. More
Purchasing our truck from Lou Fusz Ford (Kevin Barry, salesperson)was the most pleasant experience ever. Kevin really listened to us regarding the exact truck and options we wanted. Our son had purchas salesperson)was the most pleasant experience ever. Kevin really listened to us regarding the exact truck and options we wanted. Our son had purchased a new truck shortly before we started searching for a truck, and highly recommended the dealership and Kevin. The same day I contacted Kevin, he located a truck with the specifications we had given him. As it turned out, that truck became unavailable, but shortly after, he found us another truck. As soon as we gave Kevin the okay, he brought the truck into the dealership and we were on our way to pick it up. We were very impressed with the professional, yet friendly atmosphere of the staff there. The paperwork was handled quickly and efficiently, and the truck was soon detailed and we were on the road home. I highly recommend the dealership and Kevin. I find it difficult to give any transaction five stars, but in this particular situation, I feel credit is due. Thanks Kevin! More
I have great customer service at the Ford dealership. The employees answered all of my questions and were very attentive to my needs. I highly recommend Lou Fusz Ford. The employees answered all of my questions and were very attentive to my needs. I highly recommend Lou Fusz Ford. More
I started working with Kevin Barry back in November. I told him that I would be looking for a Minivan for my wife over the next couple months. He never pressured me at all. He just kept sending me infor told him that I would be looking for a Minivan for my wife over the next couple months. He never pressured me at all. He just kept sending me information on minivans and cars that I was interested in. He said that we would just keep looking for the right vehicle. He talked to me and my wife early in Feb and said he thought he had a good minivan that would fit our needs. He brought out to our house on Monday to have my wife test it out--she loved it and I went that night to see him and sure enough it was a perfect fit. I don't think alot of people really enjoy buying cars; I know I am not a big fan. Kevin did an outstanding job 1. Making the experience enjoyable and not once did I feel pressure and 2. He delivered what he promised. I will definetly be coming back when it is my turn to get a car. More
I enjoyed very much working with Kevin Barry! I've worked with him on a number of occasions and in each instance he has provided professional, friendly and courteous service. For these reasons and ma worked with him on a number of occasions and in each instance he has provided professional, friendly and courteous service. For these reasons and many more, I've recommended Kevin and Lou Fusz Ford to all my friends and relatives. I only buy from Kevin - whether from a Lou Fusz lot or at auction. Thanks for making easy and a rewarding experiences! More
My family has bought our last 4 vehicles from Lou Fusz Ford! Excellent service from sales to the service department! We wouldn't go anywhere else!! Ford! Excellent service from sales to the service department! We wouldn't go anywhere else!! More
John provided excellent customer service. He showed me all the features on my new car and answered every question I had. Thank you fo all your help with my new Ford Fusion. all the features on my new car and answered every question I had. Thank you fo all your help with my new Ford Fusion. More