Lou Fusz Ford

Ripped Off We had a terrible experience with Lou Fusz Ford service department in 2015. I have never been so ripped off in my entire life. This place is extremely We had a terrible experience with Lou Fusz Ford service department in 2015. I have never been so ripped off in my entire life. This place is extremely dishonest. More

A-1 Customer Service Dan Hoeflinger was one of the best salespeople I've ever worked with. My car had an AC issue that he noticed on the day I flew in to pick up the car. Dan Hoeflinger was one of the best salespeople I've ever worked with. My car had an AC issue that he noticed on the day I flew in to pick up the car. Ford just couldn't fix the problem, so Lou Fusz gave me a voucher and they actually paid for the AC repair I had done in Indianapolis. I would definitely work with him again in the future. His immediate supervisor, who took over the paperwork part of the sale at the end, was kinda rude to Dan. I didn't like the arrogant way in which he spoke to Dan. But Dan I heartily recommend. This is our second car purchased from afar from Lou Fusz. We have liked dealing with the Fusz dealerships. Of course, always take care when purchasing from afar. More

I have taken another car to Fusz Chesterfiled for service on the recommendation of a co-worker. Mike Flynn and the Service Department have always gone out of their way to accommodate my schedule; th service on the recommendation of a co-worker. Mike Flynn and the Service Department have always gone out of their way to accommodate my schedule; their work was always excellent and the price was reasonable and completed within the time promised.. They are the reason I considered purchasing from Fusz. When I needed to replace my car and I had a limited amount of funds to work with, I called Mr. Flynn as I knew he and the dealership were trustworthy and knowledgeable. He referred me to Dan Hoeflinger. From experience I have had with car salesmen in the past. I was not looking forward to what it takes to buy a car. Dan was a "breath of fresh air" - courteous, friendly, and not high pressure at all. I have recommended this Fusz dealership to others in the past and will continue to do so. Dan and Mike are great amabassadors for Fusz - examples of employees doing more than required to please customers and to keep customers coming back.. More

We have purchased two vehicles from Lou Fusz Ford and we were delighted to have Kevin Barry work with us each time. Kevin is courteous, forthright, fair, and professional. His positive attitude made the c were delighted to have Kevin Barry work with us each time. Kevin is courteous, forthright, fair, and professional. His positive attitude made the car-buying process quite pleasant. Kevin is knowledgeable and enthusiastic about the vehicles he sells and he wants his customers to be fully satisfied with both the purchasing process and product. He showed us the features of the vehicle, went over the basics, too, and, a couple of weeks after the sale, he followed up with phone calls to confirm that all was well with our new car. Kevin earned our trust and confidence and we would not hesitate to refer our friends to him when they are in the market for a new Ford. We look forward to working with Kevin Barry for our future Ford purchases. More

Great experience buying a new 2013 Ford Fusion. Darryl was knowledgeable and not pushy. He went over the features of the car and the options available. was knowledgeable and not pushy. He went over the features of the car and the options available. More

We had a great buying experience at Lou Fusz Ford. This was the second car we purchased this year from Darryl Herndon. He is very easy to work with. was the second car we purchased this year from Darryl Herndon. He is very easy to work with. More

My car was getting old and I know that I wanted to replace it with a good used SUV that had a lot of options. I could not afford a new car but I wanted something that I did not have to worry about fix replace it with a good used SUV that had a lot of options. I could not afford a new car but I wanted something that I did not have to worry about fixing all of the time. Darryl Herndon was my salesman and he was very helpful. He helped me identify which options were most important to me and figure out a price and payment that I was comfortable with. I am a single Mom with kids in college so I did not want to overpay and I needed to get top dollar for my trade in. Darryl was patient and found a car that I loved and he made it affordable. They have a large new and used inverntory and I would definitely recommend Darryl and the staff at Lou Fusz Ford. More

Darryl is probably one of the most honest salespersons that i have ever worked with. he never made me feel like he was trying to "pull something" over on me or take advantage of me. that's very important that i have ever worked with. he never made me feel like he was trying to "pull something" over on me or take advantage of me. that's very important for a woman who is shopping for a car alone. i refer him to anyone i know who is looking for a car and will buy from him again in the future. More

My husband and I had dealt with numerous car dealers before finding the perfect situation and experience at Lou Fusz Ford. John and Jeff were extremelly professional and really seemed to listen to our before finding the perfect situation and experience at Lou Fusz Ford. John and Jeff were extremelly professional and really seemed to listen to our needs and wants. They always returned my calls in a timely manner and were able to answer any question that I had. Their location was a little out of the way for us, but it was well worth the trip! More

I would like to recommend Jerry Paule at Lou Fusz in Chesterfield. I'm very particular when buying - a real PIA -especially so in advance of purchasing my diesel F-450. I had LOTS of questions, compari Chesterfield. I'm very particular when buying - a real PIA -especially so in advance of purchasing my diesel F-450. I had LOTS of questions, comparisons, and a ton of legwork for Jerry. He was a big help through all, and afterwards. Nice to stumble into a dealership and be treated so well. We'll be a repeat customer. More