Lou Fusz Ford
Chesterfield, MO
Filter Reviews by Keyword
By Type
Showing 2,232 reviews
Jerry was very knowledgeable and professional. Explained alot about the car I was interested in purchasing. He was friendly and honest and would be great to deal with in a purchase of a car which Explained alot about the car I was interested in purchasing. He was friendly and honest and would be great to deal with in a purchase of a car which can be challenging. More
Our experience with Gary, Tom, Jerry & John were all very good. Jerry had not met or talked to us prior to picking up our car. Jerry was very helpful explaining the features of our new car. He was fri very good. Jerry had not met or talked to us prior to picking up our car. Jerry was very helpful explaining the features of our new car. He was friendly and professional. We enjoyed our hassle free experience with Lou Fusz. More
I was met at the door as I walked in to the dealership, directed to Dan Hoeflinger to be my salesman. we test drove the car that I liked and we sat down and made the sale. I was in and out in less than 2 h directed to Dan Hoeflinger to be my salesman. we test drove the car that I liked and we sat down and made the sale. I was in and out in less than 2 hours, very pleased with his professionalism and the respect that he shown me. A very happy customer. More
I have purchased three fords from Lou Fusz with the assistance of Jerry Paule. The last car was purchased 10/25/12 and Jerry Paule has provided excellent assistance with this transaction. I would rec assistance of Jerry Paule. The last car was purchased 10/25/12 and Jerry Paule has provided excellent assistance with this transaction. I would recommend Jerry Paule to any of my friends because he is honest and extremely helpful to costumers. The verification of this is that I have purchased three cars from him and Lou Fusz. More
Dan is second to none! He always goes out of his way to make sure that we are satisfied customers. Professional, friendly, courteous, knowledgeable, honest, attention to detail, vehicle expertise, are jus make sure that we are satisfied customers. Professional, friendly, courteous, knowledgeable, honest, attention to detail, vehicle expertise, are just some of the words to describe Dan. We could not be happier with the sales and service that he provides us time after time!! More
I decided to participate in the Ford Supplier X-Plan. I had contacted a couple dealers on different vehicles - Ford and Lincoln. Jerry Paule at Lou Fusz Ford was very responsive and got back to us right a had contacted a couple dealers on different vehicles - Ford and Lincoln. Jerry Paule at Lou Fusz Ford was very responsive and got back to us right away. We wanted a particular model and Jerry was very helpful at locating the vehicle we wanted even though it wasn't on the dealer lot. Although our process took a couple of weeks, Jerry stayed with us and treated us as if we were his only customer. John Ream was great with helping us finance our vehicle and provided us with what we thought was a very good plan with Ford. We would definitely recommend Jerry and John as being no hassle, no pressure and great service and great information. We are long term relationship customers and based on this experience we expect to be going back to Lou Fusz for service and perhpas our next new vehicle. Thanks again to Jerry Paule and John Ream!! More
I have just purchased my fifth car with Jerry Paule. I respect his knowledge and trust him to be honest and straight with me. I appreciate Jerry's willingness to find what you want and need and to follow respect his knowledge and trust him to be honest and straight with me. I appreciate Jerry's willingness to find what you want and need and to follow through with the client. Thanks again Jerry !! More
Jerry was one of the most honest and most helpful salesmen I've ever had the pleasure of working with. When my fiance and I walked on the lot, he gave us some time to browse before greeting us and as salesmen I've ever had the pleasure of working with. When my fiance and I walked on the lot, he gave us some time to browse before greeting us and asking if we needed any type of help. We didn't require any immediate assistance, so he left us alone (I HATE being annoyed when I just want to browse) and let us look, informing us to come grab him if we had any questions. When we were ready, we went in and asked for his help; he was polite, efficient, and genuinely interested in what we needed. We're a fairly young couple; we both have great jobs, but I have some debt (student loans) and I'm still in graduate school. We were concerned about the price of the car and whether or not we would be able to walk off with the car we wanted. It took a little bit of coaxing, but in the end, Jerry and his amazing team were able to help us out. We walked out with a fabulous used 2004 red GTO, with red and black leather interior (pretty fancy!!). When we got home, we couldn't figure out the CD player. I called him for help, and he walked me through it, telling me I could bring it back for them to look at if we needed any more help. Honestly, I will go back to Jerry the next time I want to buy a car. I'd wait two weeks to buy from him, if I had to. He's your guy! More
Jerry made our 2012 Edge purchase a pleasant one. This is not always the case when purchasing a new automobile. Before we left with our new Edge he gave us comprehensive instructions on all of the new fe is not always the case when purchasing a new automobile. Before we left with our new Edge he gave us comprehensive instructions on all of the new features to which we were unaccustomed. We are very confident that Jerry will point us in the right direction when we have any questions with the Edge or the Dealership. More
This was my second purchase from Jerry. My first purchase was a 2008 Edge. So when it was time to purchase my 2012 there was no doubt at all as to who I was going to when I was ready to purchase my purchase was a 2008 Edge. So when it was time to purchase my 2012 there was no doubt at all as to who I was going to when I was ready to purchase my new one. Jerry is the only person I would every deal with when it comes to purchasing a new car. Unfortunately I am moving to California in the next month and regret the fact that I will not have not only the sales staff but the service staff that I have become so comefortable with over the years. Jerry made me feel so comfortable with my first purchase and was no pressure with the sale. I told him what I wanted and he found it. The same with the second. He did exactly as I wanted and made the whole process as smooth as buying a new shirt. What more could anyone ask for when buying a new car. He follows up with his customers frequently after the sale and if there are problems he follows up until things are corrected. He is top notch and one of the most professional sales people I have ever worked with. I have never delt with a car salesman like him in my life. When I move to California if I can still purchase a car at Lou Fusz with California Emissions or whatever the law requires there and you can get it, I will fly back here to pick my car up from Jerry. This is how much I trust him and love dealing with him. He is one of a kind. He is truely an asset to Lou Fusz Ford. I appreciate you allowing me to give my feedback and giving my opinion of what a great professional he truely is. James Shelton 314-374-4994 More