Lou Fusz Ford
Chesterfield, MO
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5 STAR I am a long time customer & have had great service from sales/service&body shop Doug Shelton handled the body work in a very professional yet friendl I am a long time customer & have had great service from sales/service&body shop Doug Shelton handled the body work in a very professional yet friendly manner. Thank you More
Smooth!!! Great service, in and out on same day I called for oil change and tire rotation. Matt was very friendly, he knew who I was when I pulled into garage. Great service, in and out on same day I called for oil change and tire rotation. Matt was very friendly, he knew who I was when I pulled into garage. More
Great service as always I brought my truck in for its schedule oil change. I dealt with Matt who was efficient, friendly, and helpful. I've been dealing Lou Fusz Ford in Che I brought my truck in for its schedule oil change. I dealt with Matt who was efficient, friendly, and helpful. I've been dealing Lou Fusz Ford in Chesterfild for many years and have been very satisfied. I never take my vehicle any where else and I buy all my trucks from them as well. My loyalty to them is as a result of good fair friendly service. More
Service Great service and ready when promised. We always return to this dealer because of the quality of services we receive as well as the friendliness of t Great service and ready when promised. We always return to this dealer because of the quality of services we receive as well as the friendliness of the staff. More
New purchase Henry Prebianca was our salesperson and he was great from the start. Henry was the first Ford salesperson to contact us , responding to our inquiry be Henry Prebianca was our salesperson and he was great from the start. Henry was the first Ford salesperson to contact us , responding to our inquiry before I was off the computer. He also followed up with a short video introducing himself and putting a name with a face. Henry is knowledgeable and enthusiastic about his products. He kept us up to date on our order and continues to work with us as we learn all the ins and outs of our car. We appreciate his knowledge, patience, and friendliness and would highly recommend anyone searching for a car contact him. Lou Fusz is fortunate to have him. More
Tires and rear end bearing rebuild. The service we received was very good. Anthony was helpful, pleasant and very efficient. The technician identified the source of an irritating noise f The service we received was very good. Anthony was helpful, pleasant and very efficient. The technician identified the source of an irritating noise from the rear section of the car and the fix worked. More
Recent new truck purchase We just purchased our second 2015 Ford from this dealership. Henry Prebianca was our sales person and he was outstanding. I outlined exactly what I We just purchased our second 2015 Ford from this dealership. Henry Prebianca was our sales person and he was outstanding. I outlined exactly what I wanted in a 2015 F150 and Henry went out of his way to find it and ensure the three add ons were in-place and ready to go on the date I chose. The entire staff at Lou Fusz Ford always does and excellent job whether it be sales or service. When we buy again it will be from this dealership and Henry. More
Great experience! .Anthony showed great customer service skills; he made sure my needs were met. I got the best service, very appreciative. I will continue .Anthony showed great customer service skills; he made sure my needs were met. I got the best service, very appreciative. I will continue doing business there. More
Excellant quality! I know whenever I take my car to Lou Fusz in Chesterfield that I will leave satisfied! We have been a customer since 1993 and my husband would not ta I know whenever I take my car to Lou Fusz in Chesterfield that I will leave satisfied! We have been a customer since 1993 and my husband would not take our cars any where else and I kept up his wishes. I have never had a problem with the work that was done and I never felt they "cheated" me in any way. It's very hard, today, to find a Company that you can completely trust and not feel like you are being "ripped off"! Also, the office Staff are always so friendly and helpful. Thank you all! Rita Shotwell More
Superb Experience Not being a fan of dealing with high pressure sales, I usually detest buying a new vehicle. I was pleasantly surprised when I purchased my 2016 Ford Not being a fan of dealing with high pressure sales, I usually detest buying a new vehicle. I was pleasantly surprised when I purchased my 2016 Ford F150 from Lou Fusz. My salesperson, Jerry Paule, was very easy to work with and I felt like I was being provided a service vs. being "sold" a vehicle. Jerry was extremely knowledgeable about the vehicle I was interested in and after I ordered the vehicle kept me aware of the progress the vehicle was making through its production cycle. Not really necessary, but it shows that he was willing to go that extra mile. All in all I was very impressed and satisfied with my vehicle buying experience at Lou Fusz, and would recommend the dealership and Jerry Paule as a salesperson. More