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Lou Fusz Ford

Chesterfield, MO

4.6
2,241 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,241 reviews

November 14, 2023

Great communication Friendly. Easy to work with. Reasonably priced Always a great place to take my cars More

by Matt V
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 10, 2023

Kind, helpful and not pushy! The dealership staff was accommodating, kind, helpful, and wants the best for their customers. I highly recommend More

by chloewhisenhunt8
Recommend Dealer
Yes
Employees Worked With
Alondra
Nov 15, 2023 -

Lou Fusz Ford responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 10, 2023

Very efficient, service appointment was on time, friendly and very knowledgeable staff, would highly recommend More

by Suzykute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Laneman
Nov 15, 2023 -

Lou Fusz Ford responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 09, 2023

Excellent and friendly service. Definitely recommend fusz Ford service dept. Completed repairs as scheduled. Great job! More

by MICHAEL.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 Service advisors
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 09, 2023

Great service and communication. Went the extra mile to get it fixed quickly so I could make my trip More

by Amoore101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 15, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 09, 2023

It was a great experience I would highly recommend It was a great experience. I would recommend anyone looking for a car or truck to go to Lou Fusz. They are wonderful to deal with More

by patkennedy02
Recommend Dealer
Yes
Employees Worked With
Drew
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 09, 2023

Fast, helpful, easy This dealership was great! Greeting me as I walked in and offer me something to drink. Everyone who I dealt with was very helpful and friendly. More

by fields.tyrese03
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
Nov 15, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

November 07, 2023

I brought my car in for an oil change and tire rotation and waited in the hospitality room while this was performed. The staff were friendly and helpful and the facility was clean. I’ll be back for my next More

by SIRDEGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 09, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 05, 2023

From the start Luke and the dealership were helpful and professional. They did anything they could to find what I was looking and later to get me into the car More

by MSUfaninMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Roemer, Luke Hardin
Nov 06, 2023 -

Lou Fusz Ford responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 04, 2023

Excellent service from the time our vehicle was taken in to the shop until completion! We were well informed throughout the process. Never any worries with the Service Department at Lou Fusz Ford! More

by mv.maz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Bryan Mazuranic
Nov 06, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

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