Lou Fusz Ford
Chesterfield, MO
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Fast and Friendly I've had my 1 year old Mustang in for normal servicing a couple of times and had excellent service each time. Brian is great to work with and the ser I've had my 1 year old Mustang in for normal servicing a couple of times and had excellent service each time. Brian is great to work with and the servicing was fast and efficient. The lady who takes your money is also very friendly and has done me a favor when she could have easily said no. More
True customer service By far the most friendliest and helpful service. Henry Prebianca went out of his way to find the truck I was looking for. They really wanted my busine By far the most friendliest and helpful service. Henry Prebianca went out of his way to find the truck I was looking for. They really wanted my business and it showed with the great deal I got on a new F150 pickup. I would highly recommend this team to anyone. More
New vehicle Wonderfull people at Fusz Ford. Very helpful, great people, service and staff Would highly recommend!!!! Thank you so much for the help with a new Wonderfull people at Fusz Ford. Very helpful, great people, service and staff Would highly recommend!!!! Thank you so much for the help with a new vehicle!!! More
First Class Treatment Matt and the service department always treat me great and make me feel like I am their most important customer. Always a great experience when I have Matt and the service department always treat me great and make me feel like I am their most important customer. Always a great experience when I have them service my cars. More
Marvelous People Still exsist It's so great to know that they are still great people work in the car dealership. We went about 5 different dealerships in the past few weeks and we It's so great to know that they are still great people work in the car dealership. We went about 5 different dealerships in the past few weeks and we decided to go with Lou Fusz Ford. Is not because of Ford but because of the people who works at this dealership. We came with our son who just graduated from College and Jerry Paule came to us and showed him the cars. What I really appreciated was Jerry talked to our son and treated him like he would treated other customer. Jerry didn't treat our son differently because he is young. He directly spoke to him since this is for him. Then John Ream the Financial man also treated our son like another adult who dealt with this kind of things. This is the first rodeo for our son to learn about buying a new car and loan and other info. These two people really respect our son as a person. Well we really impressed and we decided to return to Jerry Paule to buy a car for us. I highly recommended to come to this location and asked Jerry Paule. He is respectful, honest and very personable. More
The best purchasing experience I have been looking for an expedition for a few weeks. After looking at vehicles with high mileage and unreasonable prices, I went to Lou Fusz. I was I have been looking for an expedition for a few weeks. After looking at vehicles with high mileage and unreasonable prices, I went to Lou Fusz. I was helped by Joe Romeo and he made this purchase as easy as it could be! There was no pressure and best of all no hagling! Joe and the finance department treated me with the utmost respect. They know how to treat customers (like family). I will definitely be giving Joe my business from now on. Great asset to this company! More
Excellent Sales Experience I was in to purchase a new Ford Escape. While I ran into a couple of minor problems with my salesman after the sale, Tom Biehle stepped up and made su I was in to purchase a new Ford Escape. While I ran into a couple of minor problems with my salesman after the sale, Tom Biehle stepped up and made sure that I was satisfied with my experience. I can't thank Tom enough for making sure I was happy. More
Great service John Stahl and the wholeLou Fusz Ford team was more than accommodating for me and my little girl while truck shopping. They went out of their way to John Stahl and the wholeLou Fusz Ford team was more than accommodating for me and my little girl while truck shopping. They went out of their way to answer all questions I had, made the car buying easy, they worked hard to get me the best deal around. And when it came to the financing Jeff and John ream explained everything I wanted to know and more over all made the whole experience as easy as possible. More
Doug Shelton in service. Doug Shelton in service was very helpful in getting my Ford Raptor fixed. Service department was very good and would go back again to have my truck w Doug Shelton in service was very helpful in getting my Ford Raptor fixed. Service department was very good and would go back again to have my truck worked on. More
Fast, professional and courteous Brian greeted me and confirmed the service I had requested. He came in the waiting room and let me know the coolant was needing replacement. He reco Brian greeted me and confirmed the service I had requested. He came in the waiting room and let me know the coolant was needing replacement. He recommended flushing instead of draining and why. I agreed with his recommendation. Service was completed in less time than he had estimated. I always receive outstanding courteous and professional service. More